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RoadSafe Traffic Systems · 1 month ago

Inside Sales & Operations Representative

Covington, GA

Full-time

Onsite

Mid, Senior Level

5+ years exp

RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. The Inside Sales & Operations Representative supports all sales functions for an assigned territory, focusing on quoting, product ordering, inventory coordination, and customer relationship management.

ConstructionPublic Safety

Responsibilities

Verify inventory availability and assist with loading/unloading customers and supply trucks

Manage warehouse sales inventory areas, including organization, cleanliness, rotating stock, and basic shipping/receiving support (UPS and freight)

Maintain inventory levels with the Branch Manager and conduct regular physical counts and reconciliations

Place purchase orders as needed, ensuring compliance with vendor pricing agreements and use of standardized SKUs

Assist with deliveries if certified to drive a RoadSafe vehicle

Must be able to lift up to 75lbs repeatedly

Provide formal sales quotes with accurate lead times based on direction from Outside Sales, Branch Manager, website inquiries, or direct customer requests

Inform customers when orders are received and coordinate delivery or pickup arrangements

Create and maintain accurate price sheets aligned with branch pricing expectations

Maintain margin expectations through accurate quoting and cost awareness

Strengthen relationships with existing customers, with emphasis on the branch’s 'Top Twenty Customers.'

Promote growth within existing accounts and pursue new customer acquisitions

Contact current customers using sales activity reports and follow-up practices

Support the sales billing process, ensuring timely and accurate documentation and reporting

Assist with Accounts Receivable follow-up as needed

Participate in vendor-led product training to develop expertise in RoadSafe products and solutions

Work with branch personnel to gain practical field experience and understand product applications

Identify and prospect new customers across industries that may require RoadSafe products or rentals

Collaborate with Regional Account Managers (RAMs) and estimators to support bid and proposal follow-up

Communicate regularly with internal stakeholders regarding customer issues and assist in resolving concerns

Support corporate initiatives and branch-level operational goals as requested

Qualification

SalesCustomer serviceInventory managementFinancial data analysisMicrosoft Office proficiencyProduct knowledgeDOT regulationsRetail sales experienceForklift experienceCritical thinkingProblem-solvingWritten communicationVerbal communicationOrganizational skillsTime-managementAttention to detailCollaboration