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Swisher · 2 days ago

Director, Sales Operations

Jacksonville, FL

Full-time

Onsite

Director/Executive

10+ years exp

Swisher is an industry leader known for its iconic products and commitment to high quality standards. The Director, Sales Operations, leads the strategy, infrastructure, and execution that enables a high-performing sales organization, ensuring operational excellence and driving sales productivity and customer engagement.

Manufacturing

Responsibilities

Lead the Sales Operations function to enhance salesforce effectiveness through streamlined processes, technology adoption, and data-driven decision making

Develop and implement standardized operating frameworks that improve field execution, reporting accuracy, and performance visibility

Partner with Commercial Strategy, Revenue Growth, and Sales leadership to align operational priorities with business goals

Oversee the Sales Systems Center of Excellence (CRM, data analytics, and enablement tools), ensuring systems integration and usability across the sales organization

Drive continuous process innovation, leveraging automation and analytics to enhance speed-to-market and sales efficiency

Serve as business owner for field technology strategy and vendor management, ensuring platform scalability and performance

Design and deliver sales enablement programs that build selling capability, improve adoption of tools and systems, and reinforce commercial discipline

Partner with HR and Learning teams to implement onboarding, coaching, and ongoing training that support sales readiness and retention

Direct planning and execution of National Sales Meetings and key field events in collaboration with Sales, Marketing, and Communications

Oversee sales sample distribution and logistics, ensuring alignment with marketing priorities and trade compliance

Develop and manage the Sales Operations budget, optimizing investment across systems, enablement, and field support functions

Monitor financial performance and vendor accountability to ensure cost-effective resource utilization

Serve as a strategic liaison between Sales, Marketing, Finance, IT, and Supply Chain to ensure operational alignment and accountability

Champion data integrity, governance, and continuous improvement across all sales operational processes

Qualification

Sales Operations LeadershipCRM platformsData analyticsSales enablement toolsProject ManagementAnalytical skillsVendor managementBudget managementCommunication skillsOrganizational skills