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GE Vernova · 8 hours ago

Turbine Controls Field Technical Advisor

Boston, MA

Full-time

Hybrid

Mid Level

$79K/yr - $131K/yr

3+ years exp

GE Vernova is seeking a Turbine Controls Field Technical Advisor to support service and maintenance activities at customer sites. The role involves executing retrofit projects, troubleshooting customer issues, and ensuring customer satisfaction while managing field engineering tasks and project handovers.

EnergyEnergy EfficiencySustainability

No H1B

Responsibilities

Support execution of retrofit projects including installation, power up, and commissioning of one or more of the following: turbine control solutions (MkVI, MkVIe), and TIL implementation

Support warranty administration and troubleshooting issues. Addresses customer service requests and leads customer issue resolution during warranty and post-warranty periods

Be responsible for pre-planning, site scheduling, field engineering, commissioning, control system startup, and project handover to customers

Works closely with project managers, customers, and supplier representatives to ensure financial performance, quality project installation, timeliness, and customer satisfaction

Respond to customer call out services requests

Timely completion of service time sheets, trip reports, invoicing packages, and other administrative requirements including pre-mobilization and de-mobilization meetings and procedures

Work closely with other functions to identify and register change order opportunities as well as review proposals for new opportunities, formulate and present GE solution to customers

Interface with GE Power Services, GE Industrial, and other GE Businesses

Significant travel and over-time will be expected up to 50%

Other duties as required. Secondary duties may possibly include participation in FAT (factory acceptance test); participation in development of overall controls strategy for projects; design of hardware and software configuration packages according to project requirements; design of operator interface graphics and network topologies; release of system design to manufacturing

Qualification

Turbine control solutionsField engineering experienceDCSPLC knowledgeHMI upgradesElectronics troubleshootingMS Office proficiencyTCP/IP configurationMechanical troubleshootingCommunication skillsCustomer-focused skills

Required

Bachelor's Degree in Industrial automation or Electronic Engineering or related field from an accredited college or university or equivalent experience

Must have experience in one or more of the following: turbine control solutions (MkV, MkVI, MKVIe), HMI upgrades, and TIL implementation

Minimum 3- 5 years of field engineering experience in power generation, industrial plant automation, DCS (distributed control system), PLC (programmable logic controller) and/or similar industry sectors

Previous industrial field service experience

Controls experience to equipment that functions as a prime mover

Electronics and/or mechanical trouble shooting skills

Computer skills, familiarity with MS Office, TCP/IP configuration

Ability to learn other software tool applications to support HMI and application changes (Cimplicity, Intellution, Toolbox, GAP, etc.)

Ability and willingness to travel up to 80% domestically, but may include international plant sites

Ability to lift up to 50 lbs

Ability to climb 10 flights of stairs twice per day

Ability to pass respirator fit test and physical

Ability to pass Fitness for Duty requirements and site security requirements to obtain unescorted access

Ability to work under high stress conditions

Ability and willingness to work in radiation-controlled and radioactively contaminated areas

Ability and willingness to work 12 hrs./day and 7 days/week when needed for project delivery

Ability to work in various physically demanding conditions, including hot or cold environments, confined spaces, and situations requiring climbing stairs or working at heights

Possess a valid driver's license and passport