Senior Customer Success Manager jobs in United States
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Oracle · 1 month ago

Senior Customer Success Manager

Oracle is a world leader in cloud solutions, utilizing tomorrow’s technology to address today’s challenges. The Senior Customer Success Manager will develop long-term partnerships with clients to ensure their success and satisfaction, while identifying opportunities for product expansion and upselling.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
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Responsibilities

Develop long-term partnerships with our clients to ensure they remain successful by realizing the full value of their investment with us, to ensure the client continues/replenishes/renews their contracts with Oracle
Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations
Identify product expansion/upsell opportunities
Work with larger clients
Provide input into the CSM methodology and direction

Qualification

Customer Success ManagementClient Relationship ManagementUpselling StrategiesCloud Solutions KnowledgeEnglish Language

Required

3 to 5+ years of experience in a related field
Ability to read, write, and speak English
Experience in developing long-term partnerships with clients
Ability to maintain a high level of client satisfaction
Experience in identifying product expansion/upsell opportunities
Experience working with larger clients
Ability to provide input into the CSM methodology and direction

Company

Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.

Funding

Current Stage
Public Company
Total Funding
$25.75B
Key Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO

Leadership Team

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Esteban Rubens
Healthcare Field CTO
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G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
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Company data provided by crunchbase