Troy University · 1 month ago
IT Specialist II
Troy, AL
Full-time
Onsite
Entry, Mid Level
2+ years expTroy University is seeking an IT Specialist II to provide system and technical support within their Information Technology department. The role involves assisting users to maximize technology benefits, troubleshooting systems, and implementing technology solutions.
EducationHigher EducationUniversities
Responsibilities
Providing system and technical support to users
Assisting users to maximize technology benefits
Recommending and implementing system and technology solutions and improvements
Troubleshooting systems and technology
Automating organizational tasks
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or Math
Minimum of two years of related experience and/or training (OR equivalent combination of education and experience)
Demonstrated ability to inventory, support and implement diverse solutions
Experience in review of IT efforts for effectiveness
Ability to review system specifications for business requirements and identified end-user objectives
Experience in all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
Ability to identify and gather requirements from users and stakeholders
Experience with configuration changes, including (but not limited to): flow, fields, page layouts, record types, custom settings, dashboards and reports
Ability to monitor user adoption
Experience with user training and creating training materials
Strong written and verbal communication skills
Strong attention to detail in a fast-paced environment
Strong organizational ability
Preferred
Project management experience
Company
Troy University
Troy University is a comprehensive public university that is located in Troy, Alabama, United States.
1001-5000 employees
H1B Sponsorship
Troy University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (8)
2023 (12)
2022 (8)
2021 (4)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$6.1MKey Investors
National Cemetery AdministrationNational Institute of Standards and Technology
2024-06-17Grant· $0.2M
2019-12-02Grant· $2.7M
2018-09-26Grant· $3.2M
Leadership Team
Gary Wilbert II
Associate Athletics Director and Chief Development Officer
Kerry Palmer, Ph.D.
Senior Vice Chancellor, Chief Academic Officer
Recent News
Seattle TechFlash
2025-04-09
Company data provided by crunchbase