CivilGrid · 1 month ago
Forward Deployed Product Manager
CivilGrid is a venture-backed SaaS construction tech company focused on innovating the underground utility mapping sector. The Forward Deployed Product Manager will engage directly with customers to gather insights and translate them into product specifications, while also collaborating with engineering to enhance product capabilities and ensure successful feature rollouts.
Computer Software
Responsibilities
Work directly with customers onsite and remotely to understand their workflows, pain points, and needs
Conduct user research, demos, and training sessions in the field
Translate customer insights into product requirements and feature specifications
Define and refine core product workflows based on direct customer feedback
Analyze product usage data and customer feedback to identify opportunities for improvement
Work with with engineering to design to drive delivery of product capabilities that solve real customer problems
Ensure successful rollout of new core product features
Maintain a finger on the market pulse for inspiration and competitive positioning
Act as a thought partner to the CEO defining and prioritizing the future of CivilGrid’s product
Qualification
Required
Experience working directly with customers in technical or field environments
Strong customer discovery and user research skills - comfortable conducting onsite visits and field interviews
Ability to translate customer insights into clear product requirements and specifications
Comfortable in a greenfield environment and excited to shape core workflows and customer experiences
Strong communication skills - verbal and written - with ability to work effectively across engineering, customers, and leadership
Analytical mindset with ability to leverage usage data and feedback to drive product decisions
Preferred
Past experience in product management, customer success, implementation or other customer facing functions
Experience in construction, infrastructure, GIS, or related technical industries
BS in Civil Engineering or similar
Prior startup or founder experience
Benefits
Health insurance with FSA (health and dependent care)
Flexible and hybrid-friendly work environment
Unlimited PTO
Company
CivilGrid
CivilGrid is a construction intelligence platform combining layers of utility, environmental, and geotechnical site data.
Funding
Current Stage
Early StageLeadership Team
Recent News
2025-07-23
WaterWorld Magazine
2023-12-24
Company data provided by crunchbase