Mobilelink · 1 month ago
Bilingual Sales Advocate (60138)
Schenectady, NY, USA
Full-time, Part-time
Hybrid
New Grad, Entry Level
$30K/yr - $55K/yrMobilelink is Cricket’s largest authorized wireless retailer in the United States, and they are seeking a Bilingual Sales Advocate. The role involves providing exceptional customer service while achieving sales goals and participating in community engagements to support brand awareness.
Telecommunications
No H1B
Responsibilities
Provide extraordinary customer service by being compassionate towards and understanding their needs
Build value by offering tailored and thoughtful solutions to fit each person, family, or business
Represent our Company and the Cricket brand with the utmost professionalism and courtesy
Assist our leaders with store operations and duties
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment)
As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth
Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown
Qualification
Required
Must be fluent in two or more languages. This specific position requires English and Spanish
Clear communication skills- Attitude and technical aptitude
Commitment to exemplary customer service, honesty, and integrity
A background in retail sales is helpful, but not required
At least 18 years old and legally able to work in the United States without restrictions
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
Must have reliable transportation to the location
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed
Ability to operate a personal computer
Adhere to the Team Color policy while maintaining a neat and professional appearance
Ability to lift up to 10 pounds
Ability to bend, squat, and stretch for purposes of inventory and stocking
Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation)
Ability to work in a fast-paced environment
Ability to follow instructions to completion
Problem solves under pressure
Preferred
Strong Social Media presence preferred
Benefits
PTO after 90 days.
Dental Insurance
Health insurance
Vision insurance
Company-paid Life Insurance
Company
Mobilelink
Mobilelink is a telecommunications company providing cell phones accessories and services.
Founded in 2005
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase