Field Telecommunications Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

SONIFI Solutions, Inc. · 1 day ago

Field Telecommunications Technician

SONIFI Solutions, Inc. is a company dedicated to enhancing guest experiences through integrated technology and service platforms. They are seeking a Field Telecommunications Technician to support customers in the Tampa area, providing technical assistance and ensuring a high level of customer satisfaction.

ContentHospitalitySoftware
badNo H1Bnote

Responsibilities

Resolve technical issues for customers
Provide support and guidance on SONIFI products
Communicate thoughtfully and professionally with hospitality customers
Understand and respect boundaries, protocols, and empathy in healthcare environments
Drive a company vehicle and maintain safe driving habits
Adapt to changing priorities and requests from customers
Occasional travel outside of assigned region
On-call and occasional overtime and weekend work to accommodate service level agreements

Qualification

High-Speed InternetWIFISatellite TVTelecomDigital TVIPTVRFCATVMATVHead-endCustomer ExperienceCommunicationFlexibilityProblem Solving

Required

Strong desire to resolve technical issues
Flexible and able to learn quickly
Ability to work independently while providing support and guidance to customers
Passionate about customer experience
Ability to communicate thoughtfully and professionally with hospitality staff
Understanding and respect for boundaries, protocols, and empathy in healthcare environments
Technical degree plus ONE year of related experience in High-Speed Internet and WIFI, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, and Head-end -OR- High School Diploma or GED plus THREE years' work experience
Valid driver's license and safe driving habits
Willingness to travel occasionally outside of assigned area
Ability to be on-call and work occasional overtime and weekends
Flexibility to adapt to changing priorities and requests

Benefits

PTO
Holidays
Health
Dental
Vision
Retirement plan
Pet insurance
On-demand pay
A variety of other benefits

Company

SONIFI Solutions, Inc.

twittertwittertwitter
company-logo
SONIFI Solutions, Inc.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
John Chang
Chief Financial Officer
linkedin
leader-logo
Roy Kosuge
Chief Operating Officer
linkedin
Company data provided by crunchbase