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Navy Federal Credit Union · 5 hours ago

Experience Owner (Product Owner)

Pensacola, FL

Full-time

Onsite

Mid, Senior Level

Navy Federal Credit Union is seeking an Experience Owner who is self-motivated and imaginative in building competitive products. The Experience Owner will drive the vision and development of products, collaborating closely with cross-functional teams and stakeholders to enhance member experience and fulfill strategic needs.

AssociationFinancial ServicesNon Profit

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Collaborate with a cross-functional team to define and launch product vision and strategy

Assist with the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team

Influence, and motivate product team and stakeholders towards continuous improvement of product

Assist with translating program vision into product user stories and acceptance criteria

Assist with managing the product backlog including refinement of stories with cross-functional team

Partner with business analysts to integrate usability studies, user research, and market analysis to into product requirements

Analyze product usage and other empirical data and how that relates to key member needs to determine changes in product prioritization

Regularly analyze true needs for product features and constantly push for clear understanding of value

Serve as an agent of change, looking for new ways to solve problems for members and collaborate as a team

Proactively work with product team to formulate creative ideas or solutions for potential issues

Stay current with technology as well as, government/policy impacts and industry best practices

Assist with determining when added product value should be pushed to members/employees

Assist with the communications/presentations to executive management

Perform other related duties as required

Qualification

Product managementScrumAgileMarket researchBusiness strategyCloud technologiesProject managementAnalytical skillsCommunication skillsProblem solvingNegotiation skillsInterpersonal skillsPresentation skills

Required

Experience in product management or ownership to include Scrum, Agile and/or XP

Experience leading, shaping and developing innovative solutions while managing business risks

Experience in market/consumer research, project management, and analysis in support of strategic planning initiatives

Ability to multi-task and prioritize with minimal direction and assertiveness to change team processes quickly

Ability to productively communicate to stakeholders, team members, and leaders

Experience in developing business or technology strategy

Knowledge of project/program management processes and methodologies

Project leadership and execution, including initiatives with technology, processes, cross-functional teams and external partner team members

Ability to exercise initiative, produce desired results and achieve objectives

Ability to learn different collaboration or product management tools quickly

Effective skill building effective relationships through rapport, trust, diplomacy and tact

Analytical and conceptual skills to create original concepts/theories for various projects

Skill delivering effective presentations to groups of various sizes

Skill influencing and guiding strategic thinking

Strong verbal, written and interpersonal communication skills

Strong problem solving and negotiation skills

Bachelor's Degree in Information Technology, Strategy or other related field, or the equivalent combination of training, education, and experience

Preferred

Experience working with cloud-based technologies and platforms

Knowledge of and experience with payment systems and products, such as ACH, Zelle, wire transfers, cashier's checks, and other digital or traditional payment methods

Familiarity with Azure DevOps (ADO) and Microsoft Office Suite

Background in technology or entrepreneurship

Advanced knowledge of credit union operations, processes, and procedures

Familiarity with internal Navy Federal systems and applications

Benefits

Highly competitive pay

Generous benefits and perks

Company

Navy Federal Credit Union

Glassdoor4.1

Since 1933, Navy Federal has grown from seven members to over 4 million members. And since that time, their vision statement has remained

Founded in 1933

Vienna, Virginia, USA

10001+ employees

http://www.navyfederal.org

H1B Sponsorship

Navy Federal Credit Union has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (140)

2024 (110)

2023 (106)

2022 (76)

2021 (38)

2020 (19)