Eide Bailly LLP · 1 month ago
Senior ServiceNow Administrator
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $115K/yr
5+ years expEide Bailly LLP is a collaborative workplace that values integrity and support for one another. The Senior ServiceNow Administrator will be responsible for the administration, configuration, and maintenance of the ServiceNow platform, working closely with the IT Operations team to ensure it meets business needs effectively and efficiently.
Business Development
No H1B
Responsibilities
Administer and configure ServiceNow applications, modules, and workflows to meet business requirements
Monitor and maintain ServiceNow performance, availability, and security
Troubleshoot and resolve technical issues related to ServiceNow
Develop and maintain ServiceNow reports, dashboards, and metrics
Manage ServiceNow upgrades and patches
Collaborate with stakeholders to identify and implement ServiceNow enhancements and improvements
Provide technical support and guidance to end-users
Document ServiceNow processes, procedures, and configurations
Qualification
Required
5 years of experience as a ServiceNow Administrator
strong technical skills in ServiceNow administration, configuration, and customization
expertise in ITSM and ITOM modules
experience with CMDB and Asset Management
experience with ServiceNow upgrades, patches, and releases
knowledge of ITIL processes and Service Management best practices
excellent communication and collaboration skills
strong analytical and problem-solving skills
ability to work independently and as part of a team
authorized to work in the United States now or in the future without visa sponsorship
Preferred
Bachelor's Degree in Information Technology, Computer Science, Manager or a related field
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist certifications
Benefits
Generous paid time off
Comprehensive medical, dental, and vision insurance
401(k) profit sharing
Life and disability insurance
Lifestyle spending account
Certification incentives
Education assistance
Referral program
Company
Eide Bailly LLP
Eide Bailly helps businesses work smarter — financially, operationally, and strategically.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Carrie Haugen
Eide Bailly BOLD Women Program Co-Founder/Co-Facilitator
Timothy Waufle, CPA
Outsourced CFO and Controller
Recent News
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