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Ulta Beauty · 2 hours ago

Specialty Artist - MAC

Davenport, IA

Full-time

Onsite

New Grad, Entry Level

Ulta Beauty is the largest North American beauty retailer, and they are seeking a Specialty Artist - MAC to maximize sales in the MAC brand by engaging guests and assisting them in selecting merchandise. The role requires professional makeup artistry skills and exceptional guest service to enhance the overall shopping experience.

BeautyConsumer GoodsCosmeticsRetail

Responsibilities

Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty

Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries

Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services

Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards

Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand

Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store

Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store

Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests

Maintain prompt, regular attendance

Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served

Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor

Maintain and update an active clientele portfolio for MAC brand sales

Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the 'Back to MAC' program

Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in-store events and promotions

Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance

Collaborate with managers and associates throughout the store to help grow the business

Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards

Adhere to the Ulta Beauty and MAC brand dress code, including wearing brand assets as directed

Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards

Maintain outstanding store and MAC operational standards, including participation in MAC recycling program and maintaining cleanliness of the MAC brand area and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area

Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty and MAC brand provided technology and best practices

Protect company assets by following loss prevention best practices and providing exceptional guest service

Execute other operational tasks as directed