American Family Insurance ยท 3 days ago
Property Field Claims Adjuster (St. Paul, MN)
North St Paul, MN
Full-time
Onsite
Mid Level
$57K/yr - $94K/yrAmerican Family Insurance is seeking a Property Field Claims Adjuster to handle homeowner property field claims in the St. Paul, MN area. This role involves working primarily in the field, interacting with customers, conducting inspections, and managing claims negotiations.
Angel InvestmentFinanceVenture Capital
No H1B
Responsibilities
Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements
Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters
Responds to customer inquiries, makes appropriate decisions and closes file as needed
Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience
Qualification
Required
Must be located within the St. Paul, MN metro area
Demonstrated experience providing customer-driven solutions, support, or service
Demonstrated experience handling 1st and 3rd party, multi-line claims across operating territories, or other equivalent experience
Demonstrated experience handling moderately complex claims, or other equivalent experience
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
Valid driver's license required plus an acceptable driving record
Obtain state specific property casualty claims licensing as required
Up to 50% travel required
Catastrophe duty up to 75% as applicable
Ability to ascend or descend ladders, stairs, scaffolding, ramps, poles and the like
Ability to move self in different positions to accomplish tasks in various environments including tight and confined spaces
Ability to adjust or move objects up to 50 pounds in all directions
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
Founded in 2013
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dan Reed
Founder. President, and MD
Recent News
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2025-12-25
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