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Whole Foods Market · 6 hours ago

Market Team Member - Part Time

Akron, OH

Part-time

Onsite

New Grad, Entry Level

$16/hr - $25.40/hr

Whole Foods Market is a grocery store chain known for its natural and organic products. The Market Team Member will be responsible for providing exceptional customer service, cross-training in various departments, and ensuring the store meets high retail standards.

Consumer GoodsFood and BeverageGroceryOrganic FoodRetail

Responsibilities

Provide exceptional customer service and address needs of customers in a timely and effective manner

Will be cross-trained and work in multiple areas throughout the store, which may include cashiering

Process customer purchases, returns and credits

Ensure that all shelves and displays are properly stocked and front facing

Rotate products and remove out-of-date products

Maintain and support proper (Electronic Shelf Label) signage throughout the store

Be aware of new products and their placement

Ensure the highest retail standards are being met

Follow all 365 Standard Operating Procedures (SOPs)

Participate in fiscal period and quarter end inventories

Communicate all pertinent information to leadership

Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors

Stay informed on all company and store level information from leadership

Model 365 by Whole Foods Market vision and goals

Have a level of knowledge/awareness of relevant competitors and industry trends

Complete all trainings and focus on increasing product knowledge. Maintain awareness of new products and promotions

Maintain a positive work environment

Use courteous and proper phone etiquette when answering the phones and pages

Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices

Support overall store cleanliness and maintenance

Follow established food safety, organics, and cleaning and maintenance guidelines and procedures. Resolve all hazards or violations immediately

Work all shifts as scheduled

Attend all meetings as assigned by Leadership, including daily huddles

Qualification

Basic computer skillsCustomer service experienceProduct knowledgeClear communicationProactive problem-solverFollow instructionsMulti-tasking skillsAccountabilityPhysical job requirementsRetail experienceRelationship buildingResponsibility

Required

Provide exceptional customer service and address needs of customers in a timely and effective manner

Will be cross-trained and work in multiple areas throughout the store, which may include cashiering

Process customer purchases, returns and credits

Ensure that all shelves and displays are properly stocked and front facing

Rotate products and remove out-of-date products

Maintain and support proper (Electronic Shelf Label) signage throughout the store

Be aware of new products and their placement

Ensure the highest retail standards are being met

Follow all 365 Standard Operating Procedures (SOPs)

Participate in fiscal period and quarter end inventories

Communicate all pertinent information to leadership

Establish and maintain a collaborative and productive working relationship with Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers and vendors

Stay informed on all company and store level information from leadership

Model 365 by Whole Foods Market vision and goals

Have a level of knowledge/awareness of relevant competitors and industry trends

Complete all trainings and focus on increasing product knowledge. Maintain awareness of new products and promotions

Maintain a positive work environment

Use courteous and proper phone etiquette when answering the phones and pages

Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices

Support overall store cleanliness and maintenance

Follow established food safety, organics, and cleaning and maintenance guidelines and procedures. Resolve all hazards or violations immediately

Work all shifts as scheduled

Attend all meetings as assigned by Leadership, including daily huddles

Basic computer skills

Proactive problem-solver with excellent follow-through and listening skills

Clear and effective communication style, both written and verbal

Thorough knowledge of products throughout the store or the ability to learn them quickly

Ability to follow instructions and procedures

Skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner

Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business

Supports the 365 culture and is an example of Whole Foods Market's Core Values

Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility

Proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow Team Members

Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store

Able to perform the physical requirements of the job with or without reasonable accommodation

Desire to be a part of a new, exciting brand