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GitLab · 1 month ago

Senior Solutions Architect - LATAM, Brazil

United States

Full-time

Remote

Senior Level

GitLab is an open-core software company that develops a comprehensive AI-powered DevSecOps Platform. As a Senior Solutions Architect, you will serve as a trusted advisor to customers in Latin America, particularly Brazil, guiding them through the technical aspects of the sales cycle and helping them adopt GitLab's solutions.

Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS

Comp. & Benefits

Responsibilities

Engage with prospects and customers across Brazil, onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process

Collaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoption

Own technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshops

Serve as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomes

Build and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizations

Act as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and Marketing

Maintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partners

Educate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologies

Run value stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usage

Qualification

Technical pre-salesDevSecOps practicesCI/CDCloud technologiesSoftware development lifecycleFluency in EnglishFluency in PortugueseSpanish proficiencyLearning new technologiesBuilding relationshipsAdaptability

Required

Fluency in English and Portuguese

Ability to communicate clearly with technical and non-technical stakeholders across Latin America

Background in technical pre-sales, solution consulting, or information technology roles where you have supported a sales cycle or customer adoption journey

Experience with modern software development or operations practices and related technologies, including version control, CI/CD, and cloud-based environments

Understanding of the end-to-end software development lifecycle and how DevSecOps practices, including continuous integration and continuous deployment, support business outcomes

Ability to design and present technical solutions that address customer requirements, including running proofs of concept, workshops, and technical evaluations

Skill in building trusted relationships with customers and internal partners, and representing customer needs back to Product, Engineering, Sales, and Marketing

Ability to work independently in a remote, distributed team, manage multiple priorities, and adapt to different customer segments and industries

Openness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystem