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Honolulu Cookie Company · 1 month ago

Retail - Sales Associate Oahu (FT/PT)

Honolulu, HI, US

Full-time, Part-time

Onsite

New Grad, Entry Level

Honolulu Cookie Company is seeking a Retail - Sales Associate to provide customer service, product knowledge, and sales support. The role involves meeting sales goals, enhancing customer shopping experiences, and participating in inventory management while adhering to company values and standards.

ConfectioneryE-CommerceRetailSnack Food

Responsibilities

Adhere to and exemplify behaviors aligned with company core values: We Work with Passion and Purpose (Ho'ohana), We Choose to do What is Right (Pono), We Work Together (Laulima), We Care (Malama), We Take Ownership & Responsibility (Kuleana)

Fosters a sense of teamwork and collaboration among team members by building an employee culture that is aligned with HCC Values and operating principles. Ensures all employees are treated consistently, fairly, ethically, and respectfully

Meet and exceed the company’s service standards and sales goals on a consistent basis

Acquire the product knowledge information provided by the company to enhance the customer’s shopping experience

Spend time on the selling floor working with customers to assist them with their product selections by providing through product knowledge information

Create additional sales opportunities by promoting and suggesting other appropriate items

Consistently follow and abide by the company’s established register and cash handling policies and procedures

Participate with inventory management functions to include: the receiving procedures, transfer, pricing procedures, product counts and physical inventories as required

Actively participate and support the company’s safety and security standards at all times

Assist in meeting the company’s brand image and housekeeping standards

Attend and participate in store meetings, company training sessions as required furthering the development of skills to meet the company’s objectives

Other duties as assigned

Qualification

Retail sales experienceCustomer interactionVerbal communicationBasic math skillsCash handling

Required

High school diploma or equivalent

Fosters a sense of teamwork and collaboration among team members by building an employee culture that is aligned with HCC Values and operating principles

Meet and exceed the company's service standards and sales goals on a consistent basis

Acquire the product knowledge information provided by the company to enhance the customer's shopping experience

Spend time on the selling floor working with customers to assist them with their product selections by providing through product knowledge information

Create additional sales opportunities by promoting and suggesting other appropriate items

Consistently follow and abide by the company's established register and cash handling policies and procedures

Participate with inventory management functions to include: the receiving procedures, transfer, pricing procedures, product counts and physical inventories as required

Actively participate and support the company's safety and security standards at all times

Assist in meeting the company's brand image and housekeeping standards

Attend and participate in store meetings, company training sessions as required furthering the development of skills to meet the company's objectives

Represents the company brand image and shares aloha to all customers, business partners, and co-workers at all levels throughout the company

High level verbal communication abilities

Ability to read and understand various documents, forms, and reports

Effective customer and people interaction abilities

Able to add, subtract, multiply, divide, calculate discount percentages

Able to use a 10 key calculator

Able to accurately count money

Able to sit or stand and walk throughout the scheduled work shift

Able to lift and/or move up to 25 lbs