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LA28 Olympic & Paralympic Games · 11 hours ago

Applications Services Manager – Fan and Marketing Technologies

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$88K/yr - $115K/yr

5+ years exp

LA28 Olympic & Paralympic Games is preparing for the 2028 Games in Los Angeles and is looking for an Applications Services Manager – Fan and Marketing Technologies. This role involves managing and maintaining analytics and customer data-related technology services and applications, ensuring application integrity and compliance while collaborating across teams to support marketing technology initiatives.

Sports

Responsibilities

Support the Marketing Technology team with the management, creation, deployment and maintenance of all marketing analytics and customer data-related applications across a wide variety of digital properties

Participate in and support the LA28 and Team USA marketing and technology working groups with the integration of data sources and applications into the Customer Data Platform and other technologies

Identify and get scope requirements, gather requirements for the buildout of data sources, pipelines and applications

Manage the technologies for attribution to support digital and paid marketing projects

Develop and document training plans for the teams and ensure the execution of training plans and maintenance of all relevant documentation

Utilize data design and management strategies including data modeling, data governance, data quality, attributes and data lifecycle management, and enforce data standardization

Ensure the successful execution of applications development life cycles from requirements gathering through requirements definition, design, development, testing, deployment and post launch support

Develop and implement reporting capabilities for marketing and customer data analysis, both as an individual contributor and as part of a wider team

Qualification

SnowflakeSalesforce Data CloudGoogle AnalyticsGoogle Tag ManagerMulesoftTableauFacebook Business ManagerData compliance knowledgeDatabase managementProject managementInterpersonal skillsCommunication skillsCollaboration

Required

5+ years of hands-on experience with Snowflake, Salesforce Data Cloud and Marketing Cloud, Google Analytics and Google Tag Manager

1+ year of hands-on experience with OneTrust, Mulesoft, and Tableau

1+ year of hands-on experience with Facebook Business Manager and other Self-Serving Ad Platforms such as Google Ads focusing on Audience development

Knowledge of and familiarity with multitouch attribution models

Experience with international customer data compliance and legal frameworks such as CCPA and GDPR

Strong interpersonal and communication capabilities, including written and verbal skills that enable effective interaction and collaboration among technical and nontechnical stakeholders

Proven expertise with database management systems, data warehousing technologies and integration strategies

Knowledge of Cloud Computing platforms and services such as Amazon Web Services, Azure or Google Cloud Platform

Experience in delivery and maintenance of technical systems

Bachelor's Degree

Professional Certification in at least 2 listed technology platforms (Salesforce Marketing Cloud, Salesforce Data Cloud, Google Analytics 4, Mulesoft, Tableau, Snowflake, Google Ads, Power BI)

Project management software tools, e.g. Smartsheet, Jira

Prior experience in Salesforce Marketing Cloud, Smartsheet, Meta Business Manager, Salesforce Data Cloud, Google Analytics, Google Tag Manager, Mulesoft, Tableau, Snowflake, Google Ads, Power BI, Social Listening Tools (e.g. Sprinklr)

Ability to work effectively in a close team environment, providing project management and supporting technical abilities for various projects and initiatives

Proven ability of building good interpersonal relationships with people across the organization, while balancing assertiveness and setting expectations with diplomacy

A collaborative mindset: someone who prioritizes the team and fosters a culture of high performance without ego

Ability to implement and manage change effectively

An excitement for the committee's mission of building the best Olympic and Paralympic Games, while thinking differently all along the way