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Faire · 3 hours ago

Apparel Account Executive

San Francisco, CA

Full-time

Hybrid

Entry, Mid Level

$108K/yr - $148K/yr

2+ years exp

Faire is an online wholesale marketplace dedicated to empowering independent retailers globally by utilizing technology and data. The Apparel Account Executive will be responsible for growing the apparel category by onboarding relevant brands, managing customer relationships, and driving sales success on the Faire platform.

E-CommerceMarketplaceRetailRetail TechnologyWholesale

Comp. & Benefits

Responsibilities

Manage a book of business with the goal of optimizing the incremental order volume that new apparel brands bring to the Faire platform - including identifying who to target and how to engage them across multiple channels

Be able to set your own sub-targets that ladder and influence your overall goal and hold yourself accountable to achieving them

Leverage existing and forge new relationships with Korean-speaking prospective apparel brands

Independently leverage business and customer data to identify prospects that could be a good fit for Faire based on category insights, seasonality, and patterns of previous success from existing customers

Support your customers through their first quarter on Faire - helping them understand what Faire offers and guiding them through best practices to receive orders

Lead every customer interaction with an ability to ask a personalized set of questions to understand every customer's unique business and, based on those responses, shape Faire’s value propositions to meet each unique customer’s set of problems

Partner directly with customers’ sales and marketing teams to incorporate Faire’s platform into their workflows and collateral - educating them on how best to drive success on Faire

Develop a personalized onboarding plans based customers needs that can balance both near- and long-term success for Faire and the customer

Be able to independently make the decision on when to move forward or pass on a potential prospect if the partnership is unlikely to succeed

Act as the key category manager for your vertical - identifying insights, trends, and product blockers - to use in planning process and in thought leadership collateral

Be solution-oriented to common objections or roadblocks to category growth. Size the opportunity of the unlock, resources needed, and act on it with product & leadership teams

Understand how competitors & industry players operate and Faire’s key differentiators

Research trends and noteworthy events happening across the industry, your vertical and with your key accounts

Use your existing apparel industry knowledge to navigate customer conversations and recommendations regarding independents, price point, working alongside sales reps, and how to use Faire at trade shows

Collaborate with and mentor a dedicated SDR on prioritization and messaging strategies for key accounts

Drive Faire’s value props, messaging and strategy across various surface areas from nurture emails to call outreach to in-person tradeshows, events and customer visits

Research and identify new business opportunities to pursue to drive up incremental revenue for Faire platform

Develop content for and host webinars to engage leads in your vertical and/or share out best practices for onboarding success

Collaborate with marketing to develop top of funnel messaging to live on websites, paid advertising, and nurture emails to drive leads

Qualification

Sales experienceApparel industry knowledgeSalesforce masterySaaS tools proficiencyKorean language proficiencyAnalytical skillsProcess-orientedAdaptabilityCommunication skills

Required

2-4 years of Sales experience or relevant work experience

1-3 years of experience in apparel or retail industry OR strong desire to work in apparel or retail industry

Korean language proficiency at the professional level

Expertise managing a sales pipeline and ability to effectively manage multiple relationships at a time

High level of adaptability and hunger for a fast-paced environment with constant change

Experience in and comfort with technology and learning new SaaS tools (ie, Salesforce, SalesLoft, Mode, Sales Navigator, ZoomInfo, custom internal tools)

Motivated by, and invested heavily in, the success of your team