Humata Health · 3 weeks ago
Senior Manager, Implementation
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expHumata Health Inc. is seeking a dynamic and results-driven Senior Manager, Implementation to co-lead their Implementation team. This role will lead the team responsible for delivering successful customer implementations from kickoff through go-live, combining strategic oversight with hands-on leadership to ensure a seamless customer experience.
Artificial Intelligence (AI)Health Care
Responsibilities
Coach, develop, and lead a high-performing implementation team—fostering accountability, engagement, and continuous growth
Serve as a trusted partner and escalation point for key customers, ensuring issues are resolved swiftly and relationships remain strong. Foster and own executive customer relationships during the implementation process
Anticipate and remove obstacles that hinder delivery, equipping teams with the processes, tools, and support needed for success
Partner with leaders across Product, Engineering, and Customer Success to align implementation strategy with organizational priorities and scalability goals
Identify and drive opportunities to enhance people, process, and tools—unlocking team potential and improving implementation outcomes
Qualification
Required
Bachelor's degree in Business, Economics, Healthcare Administration or related field
8+ years of experience in implementation, project management or customer delivery within healthcare technology, SaaS or enterprise software
5+ years in a leadership role managing implementation or delivery teams
Proven ability to lead teams through complex implementations while maintaining a positive, solutions-oriented mindset
Strong relationship management, communication, and problem-solving skills
Demonstrated success in leading through influence and driving cross-functional alignment
Consistent success in leading conversations with clarity and confidence at all levels, building connection and credibility with executive stakeholders and demonstrated leadership presence and polish
Willingness to travel as required (up to 25%)
Preferred
Experience implementing healthcare workflow, clinical, or operational technology solutions strongly preferred
Benefits
Unlimited PTO
401k program with employer match
Company
Humata Health
Humata Health is an AI-enabled deep clinical integration that creates prior authorizations for payers and providers using AI and automation.
51-200 employees
H1B Sponsorship
Humata Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$25M2024-06-20Series A· $25M
Recent News
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