Winebow · 1 month ago
Collector I
Benicia, CA
Full-time
Onsite
Entry Level
$22.50/hr - $25/hr
1+ years expWinebow is committed to creating a diverse and inclusive work environment. The Collector I is responsible for managing client accounts, including the collection of past due balances, resolving disputes, and ensuring timely communication with customers.
WholesaleWine And Spirits
Responsibilities
Makes collections calls in a courteous manner to keep accounts current and under credit line
Discusses problems and complaints with customers in a friendly manner. Handles all problems promptly and accurately
Researches accounts, making copies of pertinent documents. Communicates with customer to resolve disputes
Makes prompts and courteous calls on NSF checks and sends appropriate letters within 24 hours of charge-back
Mails final demand/attorney letters to accounts over 90 days past due and promptly retires accounts to collection agency upon expiration
Accurately writes check requests, debits, and credits as needed or required
Collects, prepares and mails monthly statements no later than the first working day of each month
Arrives to work, meetings, appointments and other work-related functions on time and as scheduled
Meets agreed upon goals and objectives effectively and in a timely manner
Generates standard reports as needed
Follows all safety policies and procedures; communicate hazards and/or suggest improvements to manager
Other duties as assigned
Qualification
Required
High school diploma
At least 1 year experience in collections, including basic understanding of accounting terminology
Excellent math, interpersonal, communication skills
Intermediate Excel knowledge is a must
Highly detail-oriented with proven ability to organize and prioritize assignments
Ability to operate 10-key calculator by touch with speed and accuracy
Benefits
Medical
Dental
Vision
Life
AD&D
401k with company match
Employee purchase program (where licensed)
Paid time off
Company
Winebow
At Winebow, our vision is to inspire a passion for fine wine and spirits nationwide.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-01Series Unknown
Leadership Team
Ian Downey
Executive Vice President - Winebow Imports
Recent News
2025-08-26
Company data provided by crunchbase