Nex · 1 month ago
Head of EMEA Supply Chain & Global Logistics Program Manager
United States
Full-time
Remote
Director/Executive
7+ years expNex is on a mission to help families rediscover the joy of movement through innovative technology and play. They are seeking a supply chain professional to lead their go-to-market supply chain and fulfillment strategy for international expansion, focusing on the European and Middle Eastern markets, while managing logistics, compliance, and operational performance.
Digital EntertainmentiOSMobileVideoVideo Games
Responsibilities
Serve as the regional supply chain lead
Manage demand planning, retailer and distributor forecasts, and PO execution
Own S&OP alignment for the region to support revenue and service goals
Source, select, and manage 3PL partners in the EMEA markets
Ensure inventory accuracy, SLA performance, and optimized warehouse processes and cost
Oversee regional distribution strategy as Nex expands globally
Manage all inbound/outbound freight (air/ocean) and logistics providers
Own import/export compliance, customs documentation, HTS classification, duties/tariffs, and valuation rules
Optimize landed cost by choosing the right modes, routings, and compliance strategies
Build and run end-to-end returns, warranty, and refurbishment operations
Improve customer experience by reducing turnaround time and simplifying returns
Manage repair/refurbishment partners and optimize total cost of service
Align inbound logistics with supply planning and 3PL capacity needs
Define, collect, and monitor logistics KPIs (OTD, cost, accuracy, cycle time, return/refurb metrics)
Lead cross-functional readiness for new product launches and new market entries
Drive continuous improvement and cost-reduction initiatives
Qualification
Required
7–12+ years in global logistics, operations, or supply chain (consumer electronics preferred)
Non-US logistics / warehousing management experience, including D2C fulfilment experience, is a must
Strong hands-on experience managing 3PLs, freight forwarders, and brokers
Knowledge of customs and trade compliance
Strong problem-solving, vendor-management, project management, and communication skills
Preferred
Experience with reverse logistics or refurbishment operations
Familiarity with ERP/WMS systems (NetSuite, SAP, etc.)
Ability to handle ambiguity and build structure in fast-changing, high-growth environments
Benefits
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field.
Company
Nex
Nex is an entertainment company that makes moving and transforms activity into play.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-05-09Series Unknown
2021-04-16Series B
2019-01-01Seed
Leadership Team
Reggie Chan
Co-Founder
Recent News
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2026-01-05
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