Integrity IT Solutions, Inc. ยท 1 month ago
Administrative Assistant-Client Services
Kansas City, MO
Full-time
Onsite
Entry Level
2+ years expIntegrity IT Solutions is a values-based IT Support company seeking a Client Services Administrative Assistant to manage administrative tasks and support client communications. The role involves coordinating meetings, assisting with marketing initiatives, and ensuring exceptional client experiences in a fast-paced environment.
Information TechnologyIT InfrastructureProject ManagementSoftware
Responsibilities
Coordinate and schedule client meetings, QBRs, and follow-up calls
Prepare agendas, meeting notes, and client-facing reports
Maintain accurate client records in CRM and internal systems
Assist with billing inquiries and documentation
Track, initiate, and follow up on client agreement renewals to ensure timely completion
Support marketing campaigns, including newsletters, email communications and social media updates
Assist in creating client newsletters, case studies, and promotional materials
Help organize client appreciation events and webinars
Track engagement metrics and compile reports for the Client Services Team
Monitor timelines and ensure deliverables are met
Assist with onboarding new clients, including welcome materials and account setup
Maintain compliance with company policies and data protection standards
Qualification
Required
2+ years in administrative support, client services, or marketing coordination
Highly organized
Detail-oriented
Passionate about delivering exceptional client experiences
Client-focused mindset with a proactive approach
Ability to work collaboratively with internal teams
Detail-oriented and process-driven with strong time management skills
Strong organization and multitasking abilities
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Preferred
Familiarity with marketing tools (e.g., Mailchimp, Canva)
Benefits
Collaborative, team-oriented culture.
Opportunities to learn and grow in client services and marketing.
Be part of a company with unshakeable core values and client success.
Supportive leadership that values your contributions.
Exposure to both administrative and marketing projects for skill-building.
A dynamic environment where no two days are the same.
Company
Integrity IT Solutions, Inc.
We are trusted IT consultants to businesses across the region.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
J
Julie Gutierrez-Farley
President and CEO
Company data provided by crunchbase