Apply on Employer Site

Firespring · 1 month ago

Client Onboarding Specialist

Lincoln, NE

Full-time

Onsite

Entry, Mid Level

Firespring, Nebraska's first Certified B Corporation®, is looking for a Client Onboarding Specialist to join their team. The role involves building relationships with clients, understanding their needs, and ensuring a smooth onboarding experience on the SaaS platform.

AdvertisingConsultingDigital MarketingInternetMarketingNon ProfitPrinting

Growth Opportunities

Responsibilities

Put on your game face to present our work to our clients in a clear, confident and strategic way

Show some tough love to motivate clients and keep them on track

Communicate across departments to ensure proper setup, design and customizations are completed to client specifications

Develop maintenance plans for ongoing client outreach

Teach clients best practices of industry standards in marketing and technology

Keep projects from falling into the occasional black hole titled “notgettingdoneness.”

Find creative ways to coordinate and get projects done

Record all client-related correspondence so we know what we've done to help

Consult with clients to maximize the use of our products

Be able to move that occasional elephant in our three-ring circus

Keep an eye on the industries we serve to better meet client needs

Qualification

Web developmentMarketingProject managementHTMLClient relationship managementCommunication skillsOrganizational skillsProblem-solving skills

Required

Organizer extraordinaire—in fact, it slightly bothers you that this list of bullet points isn't in alphabetical order

You have experience in web development, marketing or a project management environment

You are energetic and polite on the phone. Our clients can hear that smile

Persistent and Task Oriented are your nicknames

You can explain a concept to your IT guy, or your grandma. Whoever's listening

You can juggle more than the average juggler, figuratively. (If you can actually juggle we will also want to see that...)

Quality is job one, two and three

You know enough about HTML cheats to be dangerous

You know how to strike a fun/work balance

Benefits

401(k)

Fun

Miscellaneous Benefits

Company

Firespring

Firespring provides strategic guidance activated through creative solutions in marketing and tech to help businesses and nonprofits prosper.

Founded in 1992

Lincoln, Nebraska, USA

51-200 employees

http://firespring.com

Funding

Current Stage

Growth Stage

Leadership Team

Tawnya Starr

Co-Founder

Kevin Thomas

Chief Operating Officer

Recent News

GlobeNewswire News Room

Konica Minolta’s AccurioJet KM-1 Helps Nebraska Printer Provide Better Solutions to Nonprofit Customer Base

2025-03-26

Company data provided by crunchbase