CBRE · 3 months ago
Hard Services Account Manager - Facilities Management (Healthcare)- ONSITE- NY, NY
New York, NY
Full-time
Onsite
Mid, Senior Level
$97K/yr - $140K/yr
3+ years expCBRE is a global leader in commercial real estate services and investment. As a Hard Services Account Manager, you will oversee a team responsible for delivering client commitments within the Healthcare sector, coordinating operations and managing client relationships.
CommercialFinancial ServicesProperty DevelopmentReal Estate
Responsibilities
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed
Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them
Assist with the coordination of resources needed to service projects and build strategic operational plans
Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts
Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management
Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects
Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives
Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes
Qualification
Required
Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems
Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
Extensive organizational skills with a strong inquisitive mindset
Preferred
Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred
Benefits
Discretionary bonus based on CBRE’s applicable benefit program
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
10001+ employees
H1B Sponsorship
CBRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (206)
2023 (155)
2022 (175)
2021 (168)
2020 (111)
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Adam Gallistel
Co-CEO and CIO
Andrew Glanzman
Chief Executive Officer of CBRE’s Real Estate Investments
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
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