Cedars-Sinai · 1 month ago
Epic Online Scheduling Analyst (Cadence/MyChart) - Remote
United States
Full-time
Remote
Mid LevelCedars-Sinai is a recognized leader in health technology, recently awarded for excellence in IT. The Epic Online Scheduling Analyst plays a crucial role in enhancing patient scheduling processes and provides support and training for scheduling teams, while also managing workflow analysis and application build tasks.
CommunitiesHealth CareMedicalNon Profit
Responsibilities
Configure and maintain online self-scheduling pathways for patients across multiple specialties
Decision Tree build, testing, troubleshooting, validation, and optimization
Provide day-to-day troubleshooting, user support, and training for scheduling and access teams
Serve as frontline support for operational issues, monitor scheduling performance, and identify optimization opportunities post-go-live
Based on core knowledge of application and operational requirements can translate requirement/concepts into functionality
Analyze scheduling workflows to improve efficiency
Assigned to various projects and demonstrates the ability to successfully complete tasks. Proactively connects with the manager to prioritize work and reduce risks. Tracks issues and responds effectively to customer concerns. Understands basic project management methods
Participates in re-engineering of operational work-flow processes with end-users/business owners and maintains fundamental understanding of assigned departmental operations
Facilitates end-user/business owner needs into system specifications and configuration requirements
Manages navigation of migration paths, change control process/governance, and ticket management processes
Maintains high standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support and end-user training
Qualification
Required
Intermediate level of operational and application build experience
Experience in workflow analysis, build, and documentation
Ability to configure and maintain online self-scheduling pathways for patients
Experience with Decision Tree build, testing, troubleshooting, validation, and optimization
Day-to-day troubleshooting, user support, and training experience for scheduling and access teams
Ability to monitor scheduling performance and identify optimization opportunities post-go-live
Core knowledge of application and operational requirements
Experience analyzing scheduling workflows to improve efficiency
Ability to successfully complete tasks assigned to various projects
Proactive communication with management to prioritize work and reduce risks
Understanding of basic project management methods
Participation in re-engineering of operational work-flow processes
Ability to facilitate end-user/business owner needs into system specifications and configuration requirements
Experience managing navigation of migration paths, change control process/governance, and ticket management processes
Maintaining high standards for quality application design, build, testing, and documentation
Benefits
Outstanding benefit package
Competitive salaries
Company
Cedars-Sinai
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
Founded in 1902
10001+ employees
H1B Sponsorship
Cedars-Sinai has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (91)
2023 (81)
2022 (92)
2021 (92)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
$63.31MKey Investors
American Academy of Orthopaedic SurgeonsCalifornia HealthCare FoundationNational Heart, Lung and Blood Institute
2023-12-01Grant· $0.01M
2023-05-25Grant· $28M
2022-06-16Grant· $7M
Leadership Team
Thomas Priselac
President/CEO
David Wrigley
Executive Vice President Finance, CFO and Treasurer
Recent News
Medical Xpress - latest medical and health news stories
2025-12-17
Medical Xpress - latest medical and health news stories
2025-12-17
Company data provided by crunchbase