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PPG · 21 hours ago

Technical Service Representative - Automotive Coatings

Detroit, MI

Full-time

Onsite

Mid Level

3+ years exp

PPG is a company that specializes in automotive coatings, and they are seeking a Technical Service Representative to ensure customer satisfaction through technical support and sales assistance. The role involves providing on-site support at customer facilities, addressing inquiries, and maintaining inventory while also engaging with customers to resolve issues and expand business.

Chemicals

Responsibilities

Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues

Record weekly inventories and communicate status both externally and internally

Perform required tests for material and process systems, and prepare technical reports for customers

Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary

Participate in weekly meetings with technical experts to review site projects and activity

Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed

Use PPG digital tools to capture critical data and facilitate problem solving

Support any special projects, as needed

Provide sales support to maintain and expand business, and ensure effective start-up of new products

Qualification

Industrial coating technologiesPaint application experienceE-Coat experienceTechnical report writingDigital literacy

Required

HS diploma or equivalent required

3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water-borne Paint mixing and adjustment experience

Digital literacy, and technical report writing

Ability to work weekends or is necessary

Must have a valid US driver's license

Preferred

E-Coat experience, a plus

Company

PPG

Glassdoor3.6

PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years.

Founded in 1883

Pittsburgh, PA, US

10001+ employees