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Siemens · 2 hours ago

IT Operations Professional

Grand Prairie, TX

Full-time

Onsite

Mid Level

3+ years exp

Siemens is a global technology company focused on industry, infrastructure, transport, and healthcare. They are seeking a versatile IT/OT Operations Professional to support the technology infrastructure of their 24/7 manufacturing site, ensuring business continuity across IT and OT environments through hands-on problem solving and collaboration.

Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things

No H1B

Hiring Manager

Vera Ciminillo

Responsibilities

Apply systems-thinking and structured troubleshooting to resolve complex issues

Diagnose and remediate technology problems affecting 24/7 production

Identify emerging risks and implement proactive mitigation measures

Provide daily on-site support for servers, clients, industrial PCs, shop-floor devices, SCADA components, and network infrastructure

Ensure all IT/OT hardware and software assets are up-to-date, secure, compliant, and maintained

Participate in a rotating on-call schedule to ensure high system availability

Support and contribute to administration of: Windows, application, Database servers, Network infrastructure (switching, routing, firewalls, VPN, wireless), Client systems and endpoint management, File shares and local storage, Identity and access management (AD, Azure AD), Azure cloud services and hybrid environments, MES-adjacent systems, SCADA components, Production-critical printing and UL Certified printing systems

Collaborate with managed service providers for enterprise-level systems support and escalations

Support production personnel and plant end users

Plan and execute IT asset lifecycle activities

Partner with project managers and engineering teams on IT/OT initiatives

Implement and enforce cybersecurity standards aligned with IT/OT best practices

Support vulnerability management, access governance, patching, and audit-readiness

Promote strong cyber hygiene and data protection across the site

Maintain accurate documentation for infrastructure, processes, and incident response

Contribute to and maintain IT asset management systems and CMDB entries

Develop training and guidance materials for plant personnel and compliance

Qualification

IT/OT supportCybersecuritySystems AdministrationNetwork infrastructureAzure cloud servicesSCADA componentsEndpoint managementCommunicationProblem solvingCross-functional collaboration