Complex NTWRK · 11 hours ago
TITOL™ Director, Retail Sales & Partnerships
Complex is the largest and fastest growing independent artist merchandise company in the space, and they are seeking a highly motivated Retail Sales & Partnerships Director. This role is responsible for leading and growing retail opportunities for a diverse roster of artists and brands, ensuring alignment on goals and deliverables while managing complex relationships.
Media and EntertainmentMusicPrintingPublishing
Responsibilities
Identify, develop, and execute new retail opportunities for our artists and brands across high-end, specialty, and mass-market channels
Build and nurture strong relationships with buyers, category managers, distributors, and other external retail stakeholders
Serve as the primary point of contact for all retail partners, presenting artist concepts, product lines, and brand narratives with clarity and professionalism
Negotiate partnership terms, timelines, and expectations in alignment with internal goals and artist brand integrity
Drive revenue growth across the retail vertical by forecasting, tracking performance, and proposing strategic initiatives
Analyze market trends to identify white-space opportunities and emerging retail categories
Create sales materials such as one-sheets, pitch decks, and product overviews to support retailer pitches and ongoing projects and collaborations
Work closely with Brand Management, Production, Finance, Creative, Legal, and other internal teams to ensure smooth execution of all retail initiatives
Translate retailer needs into actionable plans for internal teams while ensuring alignment with artist vision and brand guidelines
Manage timelines, deliverables, and communication for multiple artist/retailer projects simultaneously
Maintain clear documentation, project trackers, retail calendars, and partner communication logs with exceptional organizational discipline
Handle confidential product, artist, and business information with discretion and integrity
Independently manage priorities in a fast-paced, dynamic environment while providing regular updates to leadership
Qualification
Required
3–6+ years of experience in retail partnerships, account management, sales, brand management, or related fields preferably within music, entertainment, consumer products, fashion, or lifestyle brands
Established relationships within the retail industry (mass market as well as luxury & specialty)
Strong sales instincts with experience presenting to and negotiating with external partners
Exceptional communication, presentation, and storytelling skills
Demonstrated ability to create compelling decks and sales materials (Keynote, Google Slides, PowerPoint, Canva, etc.)
Highly organized, detail-oriented, and comfortable managing multiple concurrent projects
Ability to work independently while collaborating effectively with cross-functional teams
Benefits
Best in class health, dental, and vision insurance
Healthcare FSA
Dependent Care FSA
Commuter Benefits FSA
Short-term/long-term disability and life insurance
Paid Parental leave
401k with 4% match
Pet Insurance
Legal and Identity Theft Plans
Vacation time and sick days
Company
Complex NTWRK
Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale.
Funding
Current Stage
Growth StageTotal Funding
$60.53MKey Investors
Hearst CommunicationsIconix Brand GroupS3 Ventures
2016-04-18Acquired
2015-09-22Series Unknown· $21M
2013-09-23Series Unknown· $25M
Recent News
2026-01-20
2025-11-03
Company data provided by crunchbase