Apply on Employer Site

Mastercard · 2 hours ago

Director, Product Experience Design - Mastercard Developers

O'Fallon, MO

Full-time

Onsite

Senior Level, Lead/Staff

$156K/yr - $265K/yr

Mastercard is a global leader in digital payments, committed to building a sustainable economy. The Director of Product Experience Design will lead the UI and UX design for the Mastercard Developers website, shaping the vision and standards while mentoring a design team to improve developer engagement with APIs.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Define a north star experience for the developer platform journey: discover, evaluate, integrate, onboard, optimize

Prepare the platform for agent mediated usage

Own and evolve the design system (tokens, accessibility standards, interaction patterns) with Engineering

Use qualitative insight and product analytics (conversion, drop off, success rates) to guide prioritization

Coach and grow a design team

Partner with Product Management to align roadmaps to outcome metrics

Embed accessibility and inclusive design (Web Content Accessibility Guidelines (WCAG) alignment) into tools, patterns, and reviews

Drive consistency across marketing surfaces, documentation, console user interface, and post integration touch points

Qualification

Digital product designDesign systemsAPI lifecycle understandingFront end technologiesData driven designInteraction designInformation architectureVisual hierarchyMentoring design teamHands-on prototypingClear written communication

Required

Experience in digital product design, designing technical platforms (API portals, cloud tools, developer consoles, SDK experiences) for developer consumption

Proven experience leading and mentoring a team of Product Experience Design Managers and Senior Designers, driving strategic outcomes, fostering collaboration, and building design capabilities through continuous up skilling

Experience building and scaling design systems with front end engineering

Data driven with an ability to transform research, analytics, and experimentation into design decisions

Ability to use product analytics for funnel analysis and insight synthesis

Depth in interaction design, information architecture, visual hierarchy, content clarity

Understanding of API lifecycle (authentication, versioning, rate limits, keys, webhooks, etc)

Functional knowledge of front end technologies (HTML, CSS, basic JavaScript) for engineering collaboration

Clear written communication for strategy documents, design briefs, executive updates

Preferred

Prior experience in front end or Platform engineering preferred

Hands-on front-end prototyping (React, Web Components, design tokens implementation)

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

56 hours of Paid Sick and Safe Time

Jury duty leave

On-site fitness facilities in some locations

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (403)

2024 (319)