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Sears Home Services · 1 month ago

Appliance & Refrigeration Repair Tech - Full & Part Time

Duluth, MN

Full-time, Part-time

Onsite

Entry Level

$18/hr - $30/hr

1+ years exp

Sears Home Services is seeking Appliance and Refrigeration Repair Technicians to join their team. The role involves diagnosing and repairing various home appliances while delivering exceptional customer service and maintaining a well-organized work vehicle.

Professional Services

Growth Opportunities

Responsibilities

Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves

Deliver excellent customer experience that exceeds expectations consistently

Provide customers with value-added solutions that help make their home more clean, comfortable & protected

Keep company truck well-maintained & organized, and help manage parts efficiently

Performs other duties as assigned

Qualification

EPA certificationMechanical knowledgeAppliance repair experienceSmartphone proficiencyCommunication skills

Required

High school diploma or general education degree

EPA Type I or EPA Universal certification

Mechanical knowledge and aptitude, including use of testing & repair tools

Can follow directions and processes for quality workmanship

Can use smartphone, including use for part ordering

Successfully pass a background & drug screen

Valid driver's license for the state(s) in which you work

Ability to travel up to 100%

Ability to work variable and flexible hours, including required overtime

Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks

Excellent communication skills, both verbal and written; Ability to read, write, and speak English

Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)

Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard

Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl

Ability to occasionally reach above shoulder

Ability to drive automatic transmission vehicle

Preferred

Experience repairing and diagnosing a variety of home appliances preferred

Benefits

Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.

401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.

More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.

Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.

Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.

Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.

Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!

Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.