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Siemens Healthineers · 6 hours ago

Plant IT Support Engineer

Knoxville, TN

Full-time

Onsite

Mid Level

$62K/yr - $85K/yr

Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Plant IT Support Engineer will serve as the subject matter expert for QC software, providing technical support and managing vendor relationships while ensuring the smooth operation of manufacturing processes.

Health CareHealth DiagnosticsMedicalMedical Device

Responsibilities

Subject matter technical expert for the installation, configuration, performance, and lifecycle management of our production QC software

Technical counterpart to the engineering and manufacturing support teams that define and support the use of software and instruments in our production process

Responsible for lifecycle management of products to prevent end of life support issues

Manage external vendor relationship for assigned software products

Acts as escalation point for issues not resolved with tier 1 support, including escalation to external vendor

PETNET IT Site support/on-call support

Implement/maintain application standards in alignment with enterprise standards

Manufacturing application administration (PMA, Olympus, Ezchrom, etc…)

Assist with design/review/implementation of hardware/systems that support our manufacturing processes

Qualification

QC software expertiseManufacturing application administrationLifecycle managementVendor managementTechnical supportCollaboration with engineering teamsOn-call supportApplication standards implementation

Required

Subject matter technical expert for the installation, configuration, performance, and lifecycle management of our production QC software

Technical counterpart to the engineering and manufacturing support teams that define and support the use of software and instruments in our production process

Responsible for lifecycle management of products to prevent end of life support issues

Manage external vendor relationship for assigned software products

Acts as escalation point for issues not resolved with tier 1 support, including escalation to external vendor

PETNET IT Site support/on-call support

Implement/maintain application standards in alignment with enterprise standards

Manufacturing application administration (PMA, Olympus, Ezchrom, etc…)

Assist with design/review/implementation of hardware/systems that support our manufacturing processes

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability insurance

Paid parking/public transportation

Paid time off

Paid sick and safe time

Company

Siemens Healthineers

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Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.

Founded in 1847