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EVERYTHING BUT THE HOUSE (EBTH) · 1 month ago

Warehouse Specialist - Pickup

Blue Ash, OH

Full-time

Onsite

New Grad, Entry Level

Everything But The House (EBTH) is a revolutionary marketplace for secondhand goods, headquartered in Cincinnati, OH. The Warehouse Specialist - Pickup will assist with warehouse organization, manage changes to warehouse processes, support production areas, and help develop inventory management processes.

Internet

No H1B

Responsibilities

Greet customers in a professional, friendly, and caring manner at the EBTH warehouse in Blue Ash, OH

Assist with customer drop off and pick up days at the processing center

Maximize efficiency and timeliness in order to achieve company-defined KPIs

Be able to respond appropriately to the questions and challenges posed by internal and external customers (thinking on your feet is a must!)

Help to hone our strategic vision and assist with tactical projects to implement that vision within the warehouse

Minimize item returns and maximize customer satisfaction by providing necessary item information during the packaging process

Conduct pull requests, including, but not limited to, return to seller, errors and missing information on items

Verify inbound shipments and ensure accurate inventory scanning upon receipt of goods

Align with management to resolve issues relating to the department and to ensure efficient service

Implement new processes and test technological advancements to help improve internal operations

Collaborate with other departments, EBTH management, and team members to maximize efficiency and timeliness in order to achieve company defined Key Performance Indicators

Additional tasks and responsibilities as needed

Qualification

Customer serviceInventory managementGoogle SuiteAntiquesLift 100 lbsTeam playerEffective communicationSelf-starterSense of humor

Required

Drive! This business is fast-paced and challenging. A self-starter is a must!

High school diploma required

An appreciation for dedicated customer service in a fast-paced work environment

Familiarity and comfort working with Google Suite

A team player mentality with an ability to work independently

Ability to maintain a set production schedule to align with business needs, while being willing to work flexible hours including nights and Saturday's. This position will have a schedule that includes working Saturday's

Ability to effectively communicate via email, phone, and in person with other employees and with customers

Ability to move / lift up to 100 lbs. when utilizing proper equipment

We are not providing relocation for this position and are only accepting applications for candidates who are located in Ohio and/or the Cincinnati, OH metropolitan area

Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time

Preferred

Knowledge of antiques, artwork, collectibles and unique items, with the ability to gauge value, is a plus

A sense of humor

Company

EVERYTHING BUT THE HOUSE (EBTH)

Glassdoor2.1

Founded in 2006, Everything But The House (EBTH) is a premier online auction marketplace offering a seamless, fully authenticated experience for buying and selling secondhand goods.

Founded in 2006