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Fives · 10 hours ago

Field Service Technician - North Central

Fond du Lac, WI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Fives is a company specializing in industrial solutions, and they are seeking a Field Service Technician to support their operations. The role involves installing, demonstrating, and repairing machines at customer facilities while ensuring compliance with specifications and providing customer training on equipment operation and maintenance.

ConsultingIndustrialIndustrial EngineeringMachine LearningMachinery ManufacturingManufacturingMechanical EngineeringWarehouse Automation

Responsibilities

Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities. Perform these duties following verbal or written instructions given by Tech Support, Service Coordinator or Service Manager, or using information contained in drawings, service documentation, or other user documentation

Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observes qualification runs conducted by customer personnel. Assure that the machine accuracy and quality are in accordance with specifications

Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered. Write complete service reports in accordance with procedures

Instruct customer's personnel to operate, maintain and/or repair machines and equipment, emphasizing necessary safety precautions. Notify customer of any unsafe operating practices observed

Provide input for the improvement and development of company products

Maintain regular and predictable attendance

Has the ability to work overtime and/or work on 'off-shifts' as required by business needs

Has the ability to work with and interact with other people on a routine basis

'On the road' a majority of time visiting customers and/or vendors, both nationally and internationally

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger and handle. The employee is frequently required to reach with hands and arms and taste or smell. The employee is occasionally required to stand; walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include color vision

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud

ISO 9001 &14001 awareness and compliance

Qualification

CNC operationMachine repairTechnical documentationISO 9001 complianceMathematical conceptsWord processingSpreadsheet generationPositive attitude

Required

Associate's degree (A.A) or equivalent; two to four years related experience and/or training; or equivalent combination or education and experience

Valid Driver's License, Ability to obtain a passport and credit card

Ability to use general hand tools

Ability to read, analyze general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, and customers

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Good working knowledge of word processing and spreadsheet generation software, and the general use of internal service system and communication system

A positive attitude, clean and neat appearance, and a willingness to converse in a positive, interactive way and a commitment to the highest quality of work must always be maintained

Company

Fives

Glassdoor3.5

Fives, an industrial engineering group, designs and supplies machines, process equipment and production lines for the world's largest industrial players.

Founded in 1812

Paris, Ile-de-France, FRA

5001-10000 employees