Tri Counties Bank · 8 hours ago
Client Associate I
Chico, CA
Full-time
Onsite
Entry Level
$23.50/hr - $28.17/hr
3+ years expTri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares, dedicated to providing exceptional service for individuals and businesses throughout California. The Client Service Associate I role supports Financial Advisors in establishing and maintaining investment accounts while ensuring excellent customer service and compliance with regulations.
BankingFinanceFinancial Services
Responsibilities
Initiates outbound calls to clients and prospects regarding transaction processing/requirements, clarification or appointment scheduling
Opens, closes and maintain investment accounts per RJFS guidelines
Deposits checks, and distributes cash from various investment accounts
Prepares forms to establish investment accounts, move funds between investments and close investment accounts
Enter trades orders that have been confirmed by a Registered Representative (Delete out of Compliance)
Follow up on the completion of transactions and documents sent to clients and carriers. Resolve any delays that may occur in the process
Maintains online compliance required linking for client trading discounts
Ensures all client fees have been collected
Completes outgoing correspondence on behalf of Registered Representative either by print or email
Process incoming and outgoing mail for the Financial Advisor
Maintains all information relating to customer accounts and bank affairs in strictest confidence
Schedule new and service appointments for their Financial Advisors. (Add)
Participate in client meetings to make sure paperwork is signed and completed thoroughly with the FA. (Add)
Organize client appreciation events to include invitations, venue selection, food and beverage, confirmations, and post event follow up
Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties
Has an understanding of investment products and how they work
Performs other work-related duties as assigned
Qualification
Required
High school diploma or GED required
3+ years of office experience required
Excellent verbal and written communication skills
Detailed oriented with excellent organizational & time management skills
Excellent client service orientation
Ability to handle multiple tasks & operate on tight deadlines
Ability to perform repetitive functions
Company
Tri Counties Bank
Tri Counties Bank provides financial services and mobile banking access.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-04-19IPO
Leadership Team
Angela Rudd
SVP Chief Risk Officer
Bret Funderburgh
SVP, Deputy Chief Credit Officer
Recent News
MarketScreener
2025-10-24
2025-10-23
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