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Brooklyn Winery · 2 months ago

Event Manager

Brooklyn, NY

Full-time

Onsite

Entry, Mid Level

$75K/yr - $85K/yr

2+ years exp

Brooklyn Winery is dedicated to creating magical experiences for guests through events and winemaking. The Event Manager will coordinate and manage events and weddings, ensuring positive client interactions and smooth execution of events while leading the event staff.

Wine And Spirits

Hiring Manager

Afsheen Roshanali MSHRM

Responsibilities

Implement event execution procedures as per the First Batch vision and standards

Manage all aspects of the event planning process, including confirming details with vendors etc

Anticipate potential client questions, issues and conflicts and proactively troubleshoot

Proactively engage with guests to ensure a positive experience

Partner with Banquet Manager and Captain to ensure the event is executed to plan

Manage all event staff, run pre-shift meetings, to ensure the FOH staff has clear communication on their job responsibilities

Interface with back of house staff to ensure proper delivery & coordination of food service

Responsible for all BEOs, Floorplans, and other administrative documents for events

Attend weekly meetings with various departments to review details of the operations

Liaise with external vendors leading up to and throughout the event, including coordinating deliveries and pick-up

Assist with event tasting scheduling and management

Monitor staff performance and guest experience during scheduled shifts

Act as the main point of contact for private event and wedding clients immediately following booking, and throughout the planning process and during the event

Manage client relationships and respond quickly and efficiently to client questions and concerns across all forms of communication ( phone, email and in-person)

Attend quarterly tastings and assist with client questions as well as service of the event

Maximize revenue opportunities through up-selling event related enhancements

Clearly communicate details of client’s requests to colleagues in the appropriate department(s) to ensure the event is executed to the client’s expectation