SageSure · 1 month ago
Claims Technical Solutions Specialist I
Chicago, IL
Full-time
Onsite
Entry, Mid Level
3+ years expSageSure is an innovative insurtech company focused on providing solutions in the property claims sector. The Claims Technical Solutions Specialist I will play a key role in ensuring consistency in systems and supporting partners' needs for claims through research, analysis, and collaboration with technology teams.
Commercial InsuranceFinancial ServicesInsuranceProperty Insurance
Responsibilities
Conduct research and analysis in order to understand business needs and problems
Liaise with stakeholders to gather, document, and analyze detailed business and system requirements
Partner with our technology teams and external vendors to develop or support the development of appropriate solutions
Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that requirements are incorporated into the system design
Support business in meeting customer’s needs through systems support
Help to introduce the required changes to processes and systems
Ensure that changes are smoothly embedded into business operations
Identify gaps in requirements and following up with stakeholders to resolve gaps, communicate requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional requirements)
Participate working sessions with business and technical teams to ensure business requirements are well understood and delivered upon
Assists with responding to email inquiries received daily
Work with a wide range of stakeholders at all levels and from various parts of the Company and be able to clearly communicate with them to engage, influence and inspire confidence
Assist with user management within multiple systems to include auditing and ensuring accurate permissions and accesses
Qualification
Required
1-3 years of BA or product/process ownership with a carrier
3+ years claims experience
Experience in analysis within or outside of a project environment
Proficient in Microsoft Office products, Smartsheet, and understanding of a claims system
Experience of working with stakeholders at various levels of seniority
Process mapping tools and techniques
Adaptable and willing to learn on the job
Knowledge of the Insurance and Reinsurance markets, or experience in a similar environment
Working knowledge of claims processes and operating models, or experience in a similar environment
Preferred
Property Claims experience to include catastrophe
Claims Management System Software implementation experience
PMI-PBA® certification
Project and Change Management qualifications
Professional designations
HTML/XML experience
Phone system workforce management experience
Strong understanding and experience in application of conditional logic to automate processes
Benefits
Generous health benefits
Tuition reimbursement
Wellness allowance
Paid volunteer time off
A matching 401K plan
Company
SageSure
SageSure offers property and casualty insurance solutions tailored for homeowners in regions prone to natural catastrophes.
1001-5000 employees
H1B Sponsorship
SageSure has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (4)
2022 (2)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$900MKey Investors
Wintrust FinancialAres ManagementCitizens Bank
2025-07-11Debt Financing· $100M
2023-05-16Private Equity· $250M
2023-03-28Debt Financing· $50M
Leadership Team
Terrence McLean
Co-Founder, President, and CEO
C
Colin Smith
Chief Operating Officer
Recent News
2026-01-05
Business Wire
2025-12-01
2025-10-03
Company data provided by crunchbase