OSC Technical Solutions · 1 month ago
Network Operations Analyst
United States
Full-time
Remote
Entry Level
2+ years expOSC EdgeTech, LLC is seeking a talented Network Operations Analyst to join the team. The Network Operations Analyst will perform network monitoring, reporting, and facilitate recovery from degraded or failed services in support of the US Government customer’s Network Operations Center (NOC) and Service Monitoring Center (SMC).
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Plan, brief, and execute efficient Authorized Service Interruptions (ASI) with minimized impact to daily operations
Monitor and support performance of critical infrastructure, to include network, storage, database, Mainframe, and other components and services. May include support during non-core hours
Monitor and assess speed and performance of IT services, websites, and end-user assets
Manage service or infrastructure outages or degradations via ticket creation and coordination with Help Desk, technical Subject Matter Experts, or support agencies for recovery
Open, manage, and close service status flags for outage or server degradations. Maintain ongoing monitoring and communication of service flags through phone, email, and other means
Investigate and document recovery and root cause of outages
Support and maintain monitoring tools, researching, and testing improvements for recommendation and implementation
Perform tool assessments to opportunities to improve performance or accuracy of notifications
Create and update documentation needed to configure, operate, and recover monitoring tools and capabilities, Common Operating Procedures (COP), and other processes
Perform other duties as appropriate and as assigned
Qualification
Required
High School Diploma or equivalent
Two or more years' experience in Network Operations
Valid Security+ Certification
Must be US citizen
Must possess active secret security clearance or higher
Must be able to pass pre-employment background check
Preferred
CCNP Certification preferred
Benefits
Paid holidays
Paid time off
401K with employer match
Dental
Vision
Health insurance plans
Life and disability benefits
Company
OSC Technical Solutions
At OSC Technical Solutions, we deliver secure, resilient, and mission-driven solutions across four core service areas: Software Engineering & PM We modernize legacy systems and develop custom software that enhances performance, streamlines operations, and supports enterprise-wide transformation.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase