TNDC · 2 hours ago
Desk Clerk
San Francisco Bay Area
Part-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrTNDC is a property management company, and they are seeking a Desk Clerk to manage visitor screening and site safety at their properties. The Desk Clerk will provide administrative support and ensure a secure and clean environment for residents and visitors.
Communications InfrastructureHealth CareNon ProfitSocial
Responsibilities
Screen all visitors to confirm that they are the authorized guests of building residents
Ensure visitors are escorted by tenants at all times
Respond to emergencies as needed
Maintain complete and accurate confidential Building Log
Fill out incident reports as necessary
Report violations of the House Rules and Regulations and rules of conduct outlined in the Rental Agreement
Take part in all online and in person trainings that are required for job function; this includes job specific trainings and companywide training
Oversee front entry and lobby to ensure cleanliness and security; performs minor janitorial duties as needed
Provide administrative support for Assistant Manager by opening and time stamping mail and invoices, preparing check requests, preparing recertification packets and filing
Answer phones and operate intercom system as needed
Provide information to tenants, visitors, and applicants concerning Housing
Other duties as assigned
Qualification
Required
Ability to work tactfully and under stress
Ability to achieve competency in Microsoft Office Suite specifically Word, Excel, and Outlook
Ability to read, write and communicate in English
Ability to follow directions and work independently
Willingness to be on-call, with access to a phone
Good judgment and common sense, ability to successfully resolve conflicts
Honesty and dependability
Ability to work with, and to be sensitive to a diverse multi-cultural low-income population
Ability to resolve conflict in a professional manner
Ability to maintain confidentiality and to exercise discretion concerning residents issues
Strong customer service skills
Ability to coordinate eyes, hands and fingers in performing duties which include typing, writing, reading and similar tasks
Ability to exert physical effort involving moving around buildings, climbing stairs, moving from one area to another or standing/sitting for periods of time
Visual acuity necessary to inspect buildings and review documents
Hearing acuity sufficient to use telephone and communicate with residents and staff
Ability to work in an office environment and in and outside a variety of residential buildings as needed
Ability to do basic addition, subtraction, multiplication, and division, as needed per job duties
Ability to use independent judgment in non-routine situations, such as dealing with a disturbance
Ability to communicate effectively with coworkers, staff at all levels and residents, both verbally and in writing
Ability to understand changes in policy, methods, operations, etc. as they apply to the desk clerk position
Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and customer service skills
High School Diploma or GED
Good organizational, interpersonal and communication skills
Preferred
Basic knowledge of Microsoft Office Suite
Experience working in an affordable housing environment
Experience/Familiarity with the Tenderloin Neighborhood
Experience in conflict resolution, crisis intervention, resident relations
Proficiency in a language other than English (ex. Spanish, Cantonese, Russian)
Company
TNDC
At TNDC, we believe that everyone deserves to thrive.
Founded in 1981
201-500 employees
H1B Sponsorship
TNDC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (4)
2022 (3)
2021 (5)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Wells Fargo Foundation
2023-09-12Grant
Leadership Team
maurilio león
Chief Executive Officer
Katie Lamont
Chief Operating Officer
Recent News
2025-10-24
San Francisco Public Press
2023-12-25
Company data provided by crunchbase