Wawa, Inc. · 2 months ago
Assistant General Manager
Wawa, Inc. is a leading convenience store chain, and they are seeking an Assistant General Manager to oversee daily operations and team development. The role involves ensuring customer satisfaction, training staff, and monitoring store performance to drive results.
CoffeeCustomer ServiceFood and BeverageOil and GasRetail
Responsibilities
Ensure every customer leaves satisfied by gathering feedback, solving problems. and maintain a smooth and friendly Wawa experience
Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa’ safety, quality and operational standards
Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day
Coordinate schedules and daily tasks to keep operations running efficiently
Monitor store performance—review reports, manage shrink, and identify opportunities for improvement
Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
Qualification
Required
High School Diploma or GED equivalent
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Ability to implement change and drive results through effective execution
Excellent communication, relationship building and interpersonal skills
Preferred
Proven leadership experience, ideally in food service or retail environments is a plus
Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
Benefits
Medical, dental, vision and mental health benefits
ESOP (Employee Stock Ownership Plan)
401(k) + matching
Education Assistance Program
Store discounts
Paid time off
Paid parental leave
Access to additional benefit and wellness programs
Company
Wawa, Inc.
Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Georgia, Alabama, Florida, and Washington D.C.
Funding
Current Stage
Late StageTotal Funding
$0.71MKey Investors
PennDOT
2023-08-15Grant· $0.71M
Leadership Team
Grahame Wood
Founder
Recent News
The Philadelphia Inquirer
2026-01-18
The Philadelphia Inquirer
2026-01-16
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