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Capital Group · 1 week ago

Digital Workplace Engineer Lead

Irvine, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$179K/yr - $287K/yr

10+ years exp

Capital Group is committed to fostering a strong sense of belonging in a respectful workplace. As a Digital Workplace Engineer Lead, you will ensure the stability, security, and compliant email delivery that supports Capital Group’s business functions, leveraging your expertise in Microsoft Exchange Online and email security practices.

Financial Services

Comp. & Benefits

Responsibilities

You will design, implement, and maintain email routing architecture leveraging Microsoft Exchange Online, hybrid configurations, and related services supporting 50+ email domains

You will manage mail flow rules, connectors, and transport policies to ensure optimal routing and compliance

You will oversee integration with third-party email security gateways (e.g. Zix, IronPort) and monitoring tools

You will configure and maintain anti-spam, anti-virus, and phishing protection using Microsoft Defender for Office 365 and related technologies

You will implement secure messaging solutions (e.g., encryption, TLS, DLP policies) to protect sensitive data

You have familiarity with PKI and Certificate management

You will monitor and respond to email security incidents, including spam outbreaks, phishing attempts, and malware threats

You will collaborate with InfoSec teams to enhance detection and response capabilities

You will implement advanced authentication and identity protection measures (e.g., MFA, conditional access)

You will stay current with evolving email security threats and Microsoft security roadmap

You will mentor a team of engineers and provide technical guidance on email routing and secure messaging best practices

You will partner with and drive resolution of complex issues through cross-functional teams (InfoSec, Network, Cloud Operations) while aligning email capabilities with enterprise architecture

You will develop and approve documentation, SOPs, and training for operational teams

Qualification

Microsoft Exchange OnlineEmail security practicesPowerShell scriptingEmail authentication protocolsHybrid email environmentsNetworking conceptsIncident responseAgile methodologiesSIEMLeadershipCollaborationCommunication skillsObservability

Required

10+ years of Microsoft messaging engineering experience, with at least 3 years in a leadership role

Strong proficiency in Microsoft Exchange Online, Defender for Office 365, Microsoft Purview, and hybrid email environments

Deep understanding of email authentication and anti-spoofing protocols (SPF, DKIM, DMARC) and threat mitigation strategies

Familiarity with secure messaging technologies, encryption standards, and compliance frameworks

Hands-on experience with PowerShell scripting for automation and troubleshooting

Experience with authentication and directory services in support of integration across platforms

Solid understanding of networking concepts such as IP addressing, firewalls, proxies, port usage, DNS and network devices (e.g. routers, switches) as well as experience troubleshooting packet capture analysis

Ability to deal with ambiguity, manage complexity, and drive results; ultimately, taking end-to-end ownership of the outcome

Adept at troubleshooting complex cross-stack issues using data and telemetry and driving timely resolution

Lead by example—mentoring engineers, guiding cross-functional initiatives, and fostering a collaborative, inclusive culture

Ability to communicate complex technical concepts clearly to non-technical stakeholders and executives, producing well-structured proposals, architectural diagrams, and documentation

Experience operating in large, regulated enterprises (ideally financial services), and navigating governance, risk, and compliance

Experience with observability and SIEM interfaces with demonstrated experience in anomaly detection

Comfortable working with ITSM tools and frameworks (e.g., ServiceNow, ITIL) and integrating automated workflows for incident and change management

Experience with prioritizing workloads using agile methodologies