Amazon Web Services (AWS) · 8 hours ago
Principal WW GTM Specialist, Amazon Connect, Customer Experience
New York, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$158K/yr - $262K/yr
7+ years expAmazon Web Services (AWS) is a leading cloud platform provider, and they are seeking a Principal WW GTM Specialist for Amazon Connect. The role involves creating and executing go-to-market strategies for AI-driven customer experience solutions, collaborating with various teams to enhance business growth and customer success.
ConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Create the GTM strategy for Amazon Connect's AI-driven omnichannel solution
Own strategic initiatives that contribute to our global go to market plan. Measure and report on how owned initiatives impact the business
Work with GTM specialists, sellers, partner teams, and service team to develop scalable sales plays to drive toward growth targets
Determine and iterate on internal and partner led routes to market
Work closely with the service team to influence roadmap priorities and help bring new AI features to market
Partner with product managers and sales to identify, replicate, and scale successful sales campaigns for new and existing services
Develop assets and content to enable global sales organization to execute sales playbooks
Work closely with sellers, solutions architects, and partners to understand blockers to growth for the Connect omnichannel solution
Maintain a reporting cadence to the cross functional team to escalate issues, address blockers, communicate changes, and iterate on strategy
Qualification
Required
7+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
Experience developing strategies that influence leadership decisions at the organizational level
7+ years of developing, negotiating and executing business agreements experience
7+ years of professional or military experience
Bachelor's degree
Preferred
Experience selling to Fortune 1000 or Global 2000 organizations
Benefits
Equity
Sign-on payments
Medical
Financial
Other forms of compensation
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18969)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2025-12-31
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2025-12-30
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