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SITA · 3 hours ago

Sales Account Manager

United States

Full-time

Remote

Senior Level

7+ years exp

SITA is a global leader in technology and communication innovations for the air travel industry. As a Sales Account Manager, you will drive growth by managing existing customer relationships, seeking new opportunities, and achieving sales targets within your territory.

AerospaceAir TransportationInformation TechnologyTelecommunicationsTransportation

Responsibilities

Define and execute on a strategic territory and account development plans and ensure that it aligns with the SITA strategic direction, in partnership with key internal stakeholders (e.g., sales, business development, product, marketing, SGS, legal, professional services & systems integration, etc.)

Managing key accounts throughout an assigned territory covering multi sectors

Achieving and exceeding sales targets while meeting customer satisfaction indicators

Responsible for business development and profitable growth within the assigned territory

Understand and be adept at using salesforce.com together with other data and analytics tools or systems

Prospecting and building a large network within the assigned territory with a focus on providing sub-contracting and partnering opportunities

Maintaining an optimal mix of product and services sold to customers in line with SITA business plan

Manage complex contract negotiations and liaison with legal teams

Managing expenses against budget

Debrief win/loss results share competitive insight

Represent SITA at various trade shows, conferences, and other industry events

Support cash collection related activities by taking lead or resolving commercial issues that may cause non-payment

Qualification

Sales ManagementBusiness DevelopmentCustomer Relationship ManagementData AnalysisContract NegotiationTravel Industry KnowledgeFinancial ManagementStrategic PlanningCustomer ServiceCross-functional Collaboration

Required

7+ years of sales, business development, consulting, product management, project management or customer solutions development with experience in or selling to customers in the travel industry

7+ years of relevant domain knowledge of systems and applications and technology provider landscape in the air transport industry with ability to go deep enough on relevant technologies key to the industry

Experience in sales forecast accuracy to predict your sales performance

The right person will be analytical and data-driven, and demonstrate balanced strategy and planning, and execution skills

Experience in cross-functional roles, demonstrated ability to manage effectively across matrix organizations and lead through influence

Customer service experience when dealing with accounts

Experience in facilitating, participating, and driving account development plans

Experience in building client relationship at CXOs and/or Senior Management level

Excellent understanding of financial management

Strong understanding of contract structure and legal implications

Benefits

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

Company

SITA

Glassdoor3.8

SITA is an IT company that provides information technology and telecommunication services to the air transport industry. It is a sub-organization of SITA.

Founded in 1949

Cointrin, Geneve, CHE

5001-10000 employees