GlobalPoint · 1 month ago
Product Analyst
Titusville, NJ
Full-time
Onsite
New Grad, Entry Level
$55/hr - $60/hrGlobalPoint is seeking a Product Analyst to assist with various requests and changes related to telephony and CRM platforms. The role involves strong communication skills and a detail-oriented approach to managing documentation and requirements.
ConsultingOutsourcing
Responsibilities
Detail oriented, Strong communication skills (Story teller)
Telephony (Genesys), Fax (Concord), CRM Platform, Call centre
Needs to help with requests and changes (IVR Flow/Experience - Visio, Draw.io, Demand intake management and documentation of requirements - Monday.com - Not to develop, but work with them
Qualification
Required
Detail oriented
Strong communication skills (Story teller)
Telephony (Genesys)
Fax (Concord)
CRM Platform
Call centre
Help with requests and changes (IVR Flow/Experience - Visio, Draw.io)
Demand intake management and documentation of requirements - Monday.com
Company
GlobalPoint
GlobalPoint is a consulting, technology and outsourcing services company.
Founded in 2006
201-500 employees
H1B Sponsorship
GlobalPoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (46)
2023 (60)
2022 (33)
2021 (33)
2020 (50)
Funding
Current Stage
Growth StageCompany data provided by crunchbase