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First Horizon Bank · 7 hours ago

IT Network Engineer

Memphis, TN

Full-time

Onsite

Senior Level

5+ years exp

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. They are seeking a highly skilled and motivated Senior Network Operations Engineer to manage complex network infrastructures, ensuring stability, performance, and security of their enterprise network.

BankingFinanceFinancial ServicesRisk Management

No H1B

Responsibilities

Incident and Problem Management:Serve as a senior escalation point for all network-related issues. Lead the investigation and resolution of complex network problems, including performance degradation, outages, and security incidents

Network Operations & Maintenance:Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability

Architectural & Design Input:Collaborate with the network architecture team to provide operational feedback and contribute to the design and implementation of new network solutions

Technical Expertise: + F5 BIG-IP:Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable. + Cisco Route/Switch:Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT). + HPE Aruba:Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential

Automation & Scripting:Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency

Documentation:Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs)

Collaboration:Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues

On-Call Support:Participate in an on-call rotation to provide 24/7 support for critical network issues

Qualification

F5 BIG-IPCisco Route/SwitchHPE ArubaAutomation & ScriptingNetwork DocumentationProblem-Solving SkillsCommunicationTeamwork

Required

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience

Minimum of 5-7 years of experience as a Network Engineer, with at least 2-3 years in a senior operations role

Problem-Solving Skills: Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure

Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences

Teamwork: Ability to work independently and as part of a team in a fast-paced, collaborative environment

Preferred

Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred

F5 BIG-IP: Design, configure, and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable

Extensive hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Deep understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT)

Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential

Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency

Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs)

Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues

Participate in an on-call rotation to provide 24/7 support for critical network issues