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Allstate · 10 hours ago

Outside Auto Adjuster - Reno, NV

Nevada, United States

Full-time

Hybrid

Senior Level

$56K/yr - $94K/yr

5+ years exp

Allstate is a company that focuses on protecting families and their belongings from life's uncertainties. The Outside Auto Adjuster is responsible for investigating and settling complex insurance claims, requiring a blend of technical know-how and customer service skills in a hybrid field and virtual role.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

No H1B

Responsibilities

Investigating, negotiating, and settling complex property damage and liability insurance claims

Writing estimates and guiding customers through the repair or total loss process

Evaluating damage on-site or collaborating with body shops and service providers

Performing detailed reviews of damage and interpreting policies to determine coverage

Using phone, emails and sometimes video chat with customers to help them through a fast, fair, and easy claims process

Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants

Ensuring claims are documented accurately and in line with policy agreements

Qualification

Auto Collision EstimatingClaims NegotiationsClaims ProcessingProficient CommunicationAttention to DetailTime ManagementCustomer ServiceOrganizingVerbal De-EscalationProblem Solving