International Education Corporation ยท 1 month ago
Customer Service Coordinator (60206)
Dallas, TX
Full-time
Onsite
New Grad, Entry LevelInternational Education Corporation is a leader in post-secondary career education, dedicated to empowering students for personal and community transformation. They are seeking a Customer Service Coordinator to provide exceptional service to students, prospective clients, and campus visitors while ensuring compliance with policies and maintaining effective communication.
Higher Education
Responsibilities
Complies with all Federal, State, accreditation and institutional policies and procedures
Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Retrieve messages and voicemail and forward to appropriate personnel
Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable
Answers general questions about the organization and provides callers with address, directions, and other information
Monitors visitor access and issues passes when required
Updates appointment calendars
Receives, sorts, and routes mail, and maintains and routes publications
Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes
Takes payment for services and products
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary
Performs other clerical duties as needed, such as filing, photocopying, and data entry
Qualification
Required
High School Diploma or GED; or an equivalent combination of education and experience
Positive attitude at all times
Customer service oriented
Ability to multitask
Effective communication skills
English will be the primary language used
Preferred
bilingual abilities useful but not required
Benefits
Medical
Dental
Vision
Life Insurance
Disability Coverage
A generously matched 401(k) plan
Voluntary benefits
Much more
Company
International Education Corporation
International Education Corporation is about continuous quality improvement and changing lives illustrated through quantitative measures.
Founded in 1982
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown1989-01-01Acquired
Leadership Team
Adrion Franklin
Regional Education Partnership Representative
Roxie Quick
Director/Founder
Company data provided by crunchbase