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Dal-Tile LLC · 4 hours ago

Customer Service Warehouse Associate

Loxley, AL

Full-time

Onsite

Mid Level

3+ years exp

Dal-Tile LLC is the largest manufacturer of tile and natural stone in the United States, seeking a Customer Service/Warehouse Associate to join their team. The role involves providing customer service, handling sales transactions, and performing various warehouse duties including inventory checks and material handling.

Real Estate

Responsibilities

Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments

Addresses and resolves customer complaints (returns and order errors)

Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders

Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders

Wait on customers and prepare sales slips

Produces daily sales reports

Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts

Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims

Operates forklift equipment

Maintains a clean and organized facility by sweeping, removing trash, cleaning, and performing general office maintenance, etc

Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management

Performs other related duties as required

Qualification

Customer service experienceWarehouse experienceForklift operationComputer skillsOrganizationSafety consciousTime managementDetail oriented

Required

HS diploma or equivalent experience

3+ years of customer service experience and warehouse experience

Organization

Math

Time management

Computer skills

Detail oriented

Customer service

Safety conscious

Benefits

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Company

Dal-Tile LLC

Glassdoor3.3

Our team at Dal-Tile LLC, a subsidiary of Mohawk Industries, manufactures, distributes and markets high-quality ceramic tile and natural stone products.

Founded in 1947

Dallas, Texas, USA

10001+ employees