Western Governors University · 11 hours ago
Program Experience Strategist - AI Futures Team
Western Governors University is committed to expanding access to higher education through online, competency-based degree programs. The Program Experience Strategist will develop program experience strategies, foster collaboration across departments, conduct research, analyze data, and implement pilot programs to enhance digital learning experiences for students.
Higher Education
Responsibilities
Develops and implements comprehensive strategies to enhance program experiences and student outcomes
Fosters collaboration and alignment among various departments and stakeholders to ensure the successful execution of strategies
Conducts research and evaluation of emerging technologies, pedagogical approaches, and industry best practices to inform decision-making
Utilizes data analysis techniques to derive actionable insights and drive data-informed decision-making processes
Ensures ethical and legal compliance in the development and deployment of technologies and digital learning initiatives
Plans, implements, and evaluates pilot programs to test the efficacy of new technologies and strategies
Develops and delivers training programs to educate faculty and staff on technologies, best practices, and ethical considerations
Establishes key performance indicators (KPIs) and metrics to measure the effectiveness of strategies and continuously optimize program experiences
Performs other job-related duties as assigned
Qualification
Required
Bachelor's Degree in Business Administration, Education, or related field
2 years of experience in strategic planning, program management, or related field within higher education or similar industry
Experience with AI Innovation
Experience in data analysis and proficiency with relevant software tools
Strong project management skills, with experience managing complex projects from initiation to completion
In-depth understanding of educational technologies and data analytics
Strong analytical and problem-solving skills with the ability to interpret complex data sets
Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders
Knowledge of ethical and legal considerations related to digital learning technologies
Experience in project management, including planning, execution, and evaluation
Ability to stay abreast of emerging trends and technologies in higher education and online learning
Proficiency in data visualization tools and statistical analysis software
Demonstrated ability to lead cross-functional teams and drive organizational change
Demonstrated experience in developing and refining educational programs, courses, and curricula within the higher education sector
Understanding of accreditation standards, regulatory requirements, and industry best practices related to program development and institutional compliance
Proven ability to design and assess curriculum effectiveness, learning outcomes, and student engagement strategies, particularly within a Competency-based Education model
Experience with online learning platforms, learning management systems (LMS), and educational technologies used in online and hybrid learning environments
Knowledge of adult learning theories and principles, including instructional design methodologies tailored to adult learners in diverse academic settings
Ability to collaborate effectively with academic departments, faculty members, subject matter experts, and instructional designers to develop and deliver high-quality educational programs
Strong project management skills, including the ability to coordinate cross-functional teams, manage project timelines, and ensure alignment with departmental goals and objectives
Proficiency in data analysis and interpretation to inform program development decisions, assess program efficacy, and identify areas for continuous improvement
Clear and concise communication skills, with the ability to articulate program objectives, outcomes, and value propositions to internal and external stakeholders
Willingness to explore innovative approaches to program development, incorporate emerging technologies, and adapt to evolving trends and student needs in higher education
Preferred
Master's Degree in Business Administration, Education, or related field
Experience with educational technology platforms and learning management systems
Experience working with diverse student populations in online learning environments
Knowledge of accessibility standards and guidelines for digital learning materials
Certifications in data analysis or project management
Benefits
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Recent News
2025-12-02
2025-10-29
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2025-10-03
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