Paychex · 5 hours ago
Service Associate - S125, Client Service
Paychex is a leading provider of HR, payroll, and benefits solutions since 1971. The Service Associate will provide customer service for one Paychex product, ensuring good customer relations are maintained and customer claims and complaints are resolved fairly and effectively.
AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware
Responsibilities
Delivers quality service to Paychex clients via phone, email, chat, and other avenues
Develops and maintains a basic working knowledge of a single Paychex product
Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
Performs data input, maintaining strong prioritization and organization
Documents all interactions
Qualification
Preferred
Associate's Degree
Benefits
Medical coverage
Virtual wellness classes
Tuition reimbursement
401(k) + employer match
Adoption assistance
Financial assistance
Paid time off
Company holidays
Culture days
Comprehensive work-life balance programs
Ongoing learning opportunities
Paid time off for volunteerism
Company
Paychex
Paychex is a human capital management company that delivers advisory solutions in human resources, employee benefit solutions, and payroll.
Funding
Current Stage
Public CompanyTotal Funding
$4.2B2025-04-08Post Ipo Debt· $4.2B
1983-08-29IPO
Leadership Team
Recent News
bloomberglaw.com
2025-12-29
Rochester Business Journal
2025-12-27
2025-12-19
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