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Uber · 4 hours ago

Staff Solution Architect - (Pre-Sales) Business Applications

San Francisco, CA

Full-time

Onsite

Lead/Staff

8+ years exp

Uber is seeking a Staff Solution Architect in the Business Applications team to enhance the Marketing and Sales experience for UberEats. This role involves designing solutions at a global scale, collaborating with various teams, and leading technical discussions to define an IT roadmap that supports business goals.

LogisticsMobile AppsRide SharingSoftwareTransportation

H1B Sponsor Likely

Responsibilities

Lead discovery → solution design. Run stakeholder workshops with Marketing, Sales, and RevOps; translate goals into target-state architectures (journeys, data flows, consent model), author diagrams/data contracts, and align designs to EA standards, security, and compliance

Build compelling demos & POVs. Configure campaigns, journeys, scoring, and handoffs in Marketo/Pardot/HubSpot/Eloqua integrated with Salesforce; prototype personalized experiences and automation; quantify impact (lift, cycle-time reduction) and present clear recommendations to exec and non-technical audiences

Orchestrate integrations & data quality. Map schemas and identities across MA, CRM, and adjacent systems (CDP/warehouse); design and configure APIs/ETL, field-level sync, and governance (consent, PII, retention); establish monitoring/SLAs to keep a unified customer view reliable

Win deals with technical leadership. Own the technical narrative in RFPs/RFIs, security reviews, LOEs/SOW inputs, and architecture reviews; create enablement docs and reference patterns; collaborate in Agile/DevOps with Product/Engineering to ensure smooth hand-offs to delivery and measurable business outcomes

Design Uber B2B Marketing processes and technology for identifying quality leads and domain-led delivery, account mining for identified accounts, and supporting Sales & Pre-Sales

Conduct discovery sessions and workshops with Marketing, Sales, and Commercial Operations team to gather business and technical requirements for key business issues and objectives

Design comprehensive infrastructure and application architecture solutions to address Delivery Pre-Sales business goals

Track and report on key metrics around pipeline conversion, demo performance, and sales cycles

Define the vision, strategy, and roadmap for overall architecture to facilitate strategic and long-range planning for a set of broad business objectives

Articulate technology strategy and roadmap to Leadership team to achieve Delivery objectives

Build prototypes and POCs (proof-of-concepts) to vet different potential applications and solutions to meet business needs

Communicate and evangelize the architecture vision across the enterprise and help various segments adopt and adapt the proposed solutions

Research, evaluate, and recommend application technologies and help lead tradeoff studies and promote adoption of the right solutions for the enterprise

Build the technology roadmap with the business strategy in mind to ensure a scalable and optimized application technology portfolio

Engage and influence all major business partners on their respective initiatives

Partner with Technical Program Managers and Product Management to align programs to the overall IT strategy and architectural roadmap

Qualification

Marketing AutomationSalesforce IntegrationEnterprise ArchitectureAPIs ConfigurationData Security ComplianceVerbal CommunicationWritten DocumentationCritical ThinkingCollaboration Skills

Required