The Rustman Agency · 5 months ago
Customer Retention Sales Manager
United States
Full-time
Remote
Mid LevelThe Rustman Agency is seeking a Customer Retention Sales Manager to lead client retention strategies and enhance renewal rates. This remote role focuses on managing client relationships, resolving issues, and developing effective retention strategies.
Insurance
Responsibilities
Manage relationships with existing clients to ensure satisfaction and retention
Identify opportunities for renewals, upsells, and long-term engagement
Proactively resolve issues and address client concerns
Develop retention strategies and implement follow-up campaigns
Track performance metrics and share insights with leadership
Qualification
Required
Excel at relationship management and client satisfaction
Have strong problem-solving and communication skills
Are proactive, detail-oriented, and goal-driven
Thrive in a performance-based environment
Have experience in sales, customer success, or account management
Benefits
Remote flexibility – work from home, on your own time
Performance incentives and bonuses for high retention rates
Training & mentorship from top-producing leaders
Opportunities to grow into senior leadership roles
Company
The Rustman Agency
At The Rustman Group our mission is simple: make the Insurance business very profitable for both agents and agency builders.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase